
Account Manager
- Ontario
- Permanent
- Temps-plein
Dexco is a business unit of Harris Computer, a subsidiary of Constellation Software Inc. (CSU.TO), dedicated to delivering innovative, client-centric technology solutions for the Canadian legal industry. Our goal is to empower legal professionals with tools that streamline operations, improve service delivery, and boost productivity. We believe in bold ideas, collaboration, and people who want to build.What You’ll Do
This role is a mix of account management, business development, and strategic enablement.You will:
Grow and manage client relationships
- Maintain and grow a portfolio of about 60 existing client accounts.
- Become a trusted advisor and ensure long-term client satisfaction and retention.
- Actively seek upsell/cross-sell opportunities within your accounts.
- Prospect and close new accounts through outbound calling, targeted campaigns, events, and referrals.
- Understand client pain points and present compelling solutions aligned with Dexco’s offering.
- Deliver Dexco’s value proposition with conviction and credibility.
- Contribute to the design and rollout of core sales processes, collateral, and performance tools.
- Collaborate with leadership on defining ideal customer profiles, buyer journeys, and channel strategies.
- Bring structure, ideas, and systems to support sustainable growth (think: CRM hygiene, pipeline dashboards, outreach templates, etc.).
- Stay informed on market trends, client challenges, and competitor offerings.
- Attend legal tech trade shows and events across Canada.
- Report field insights that can inform product strategy and marketing.
- We’re looking for a versatile,
- A good command of French and English is required, as the incumbent will be required to communicate frequently in both languages, both orally and in writing. We have colleagues, clients, and partners in Quebec, as well as in the rest of Canada and the United States.
- Pro who loves both the people side and the building side of sales.
- A proven track record of hitting and exceeding quotas.
- Experience selling SaaS or B2B software solutions.
- Demonstrated curiosity, drive, and comfort working in less structured environments.
- Ability to build and manage a sales pipeline with discipline and accountability.
- Familiarity with Office 365 and CRM tools like HubSpot.
- Experience selling to professional services firms (legal, financial, etc.).
- Comfort with CRM administration or sales enablement tools.
- Being bilingual (French & English)
- A past experience in a scale-up or fast-growing B2B SaaS company.
- A competitive base salary + uncapped commissions
- Real opportunities for career growth as we scale
- 99% Remote work
- Tons of white space to make your mark — your ideas and input will shape how Dexco grows
- 3 weeks’ vacation
- Health & dental
- RRSP plans
- Employee Stock Ownership Plan (CSU.TO)