
Service Center Supervisor - Afternoon Shift
- Vancouver, BC
- Permanent
- Temps-plein
- Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
- Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
- Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
- Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
- Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
- Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
- Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.
- Responsible for maintaining Zeroharm principles, while providing product and service that meets or exceeds the internal and external customers’ expectations using the most costeffective methods available.
- Direct manpower, materials & work activity to achieve plant output to planned levels
- Manage performance on productivity, quality and safety.
- Direct, coach, train and develop team members to meet corporate strategic goals and safety initiatives.
- Conduct employment interviews and ensure compliance with new hire practices.
- Manage shift payroll and submission.
- Direct plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors.
- Local Safety Champion and Co-Chair of the JHSC
- Collect, validate & record key plant output information.
- Provide leadership for continuous improvement initiatives.
- Manage GRTW programs and Claims Management.
- 5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
- Experience with formal safety programs, required
- CHEP experience an asset.
- maintenance programs and knowledge of regulatory environment an asset
- Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement
- Production planning experience, relationship building, analytical problems solving skills,
- Experience with recruitment, hiring, discipline and termination processes.
- Computer proficiency, Microsoft Office required SAP, Kronos, CMMS are assets
Required Desirable
- English • French
- Assurer la sécurité (objectif Zéro dommage)
- Livrer des produits et services de qualité
- Utiliser les méthodes les plus économiques
- Diriger le personnel et les opérations pour atteindre les objectifs de l’usine
- Gérer la performance, la qualité, la productivité et la sécurité
- Encadrer et former l’équipe selon les objectifs stratégiques
- Participer au recrutement et à l’intégration des nouveaux employés
- Coprésider le comité de santé et sécurité (JHSC)
- Gérer la paie des quarts et les programmes de retour au travail
- Soutenir les initiatives d’amélioration continue
- Assurer la conformité aux normes de sécurité, santé et environnement
- Diplôme universitaire ou collégial
- 2 à 5 ans d’expérience en supervision dans un environnement :
- de production
- logistique
- ou service à la clientèle
- Connaissance des programmes de sécurité et de maintenance
- Atouts :
- Expérience chez CHEP
- Certification Six Sigma
- Connaissance du Lean Manufacturing
- Leadership et capacité à résoudre des problèmes
- Gestion multitâche et travail d’équipe
- Expérience en gestion RH (embauche, discipline, congédiement)
- Maîtrise de Microsoft Office
- Connaissance de SAP, Kronos et GMAO (atouts)
- Requis : Anglais
- Souhaité : Français