
Scheduling Coordinator for Interpreters
- Toronto, ON
- 42,56 $ par heure
- Temporaire
- Temps-partiel
- Communicates with Deaf students in ASL to determine their preference and expectations around the interpreting service.
- Schedules and assigns hours for ASL - English interpreters into College classes and events at the 5 GTA Colleges, and rescheduling to accommodate course/student changes and service provider availability.
- Schedules and assigns hours to ASL - English interpreters for Deaf staff and faculty.
- Assigns hours to staff and contract interpreters on an intermittent basis as required.
- Maintains tracking system of ongoing and intermittent interpreting services for statistical reports.
- Determines efficient and effective uses of ASL interpreter resources to maximize coverage within limited Ministry funds.
- Analyses requirements and determines which students receive service and in what sequence to comply with Ontario Human Rights Legislation.
- Receives remote interpreting requests, collates, and analyzes each request closely to understand student specific needs and determine technical resources available to meet demand in a timely manner.
- Pivots in-person requests to remote based on availability of limited interpreting resources, reviews and evaluates remote capabilities in conjunction with course requirements and outcomes.
- Creates and maintains remote system detailing all prevalent information on various learning management systems used by each college, video platform access, accessibility requirements, student user-availability and technical capabilities.
- Ensures the needs of the student is met with the correct interpreter taking into consideration several variables; proven qualifications, experience in the course material, professional etiquette, student continuity, student preference, interpreter availability and interpreter health and safety concerns.
- Retrieves and verifies invoices submitted for payment on a weekly basis within a very short time frame.
- Recruits, screens, orients, mentors and supervises ASL-English interpreters. Creates, organizes and facilitates Professional Development Workshops for ASL - English Interpreters.
- Generates and analyzes statistical reports, creates and updates resource documents and communication pieces for faculty, students and service providers.
- Other duties as assigned.
- Three-year diploma/degree or equivalent from a recognized post-secondary institution in Office Administration, Social Sciences or Community Services.
- Completion of American Sign Language certificate or equivalent.
- Minimum of three years' demonstrated experience in scheduling using a database; statistical reporting and analysis using reports produced by relational databases (e.g. Banner and Clock Work).
- Experience overseeing, recruiting, mentoring and training employees and fluency in ASL.
- Understanding of academic accommodations for students with disabilities involving interpreters. Experience in analyzing skill sets required by users and matching skills of part-time service providers.
- Experience in working with multiple priorities and requests under time constraints.
- Intermediate to advanced skill in Excel, including the use of macros and pivot tables.
- Knowledge of AODA legislation and Universal Design for Learning Principles; working knowledge of CASLI policies and guidelines.
- Knowledge of Deaf culture and community impacts, issues, and trends.
- Knowledge of interpreting community best practices, trends, and language skill set.
- Sound analytic judgement, tactical and resource planning, and negotiation skills to identify problems, determine possible solutions, and select appropriate actions.
- Excellent time and project management, multitasking, and organizational skills; ability to complete tasks and meet deadlines, while working with competing priorities and interruptions.
- Demonstrated communication, collaboration, teamwork and interpersonal skills at a professional level.
- Demonstrated commitment to uphold the College's priorities on diversity and equity.
- The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.