Senior Billing and Accounts Receivable Specialist, Enterprise Accounts

• You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

• Serve as a dedicated partner for our top enterprise customers, providing a personalized and proactive billing experience.
• Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness.
• Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments.
• Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries.
• Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions.
• Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations.
• Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time.
• Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections.
• Analyze and prepare accounts receivable reports, and assist in month-end close activities.
• Uphold Samsara's cultural principles as we continue to grow and scale globally.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• Bachelor's degree, preferably in accounting.
• Minimum of 5 years of progressive experience in accounting, with at least 2 years in a dedicated Order to Cash (OTC) accounts receivable, or accounts management role
• Proven ability to manage complex, manual financial processes
• Experience with supporting Enterprise Customers and providing a white glove service.
• Demonstrated experience in cross-functional collaboration and problem-solving.
• Exceptional analytical skills and a knack for asking the right questions to get to the root of an issue.
• Executive presence and polished communication skills required to interact with senior leadership.
• Proficiency in Microsoft Excel and other accounting software.

• CPA.
• Experience prioritizing and managing time, working under strict deadlines, and ensuring compliance with company policies.
• Experience in tech is a plus.
• Must be a fast learner, multi-tasker with a strong desire to learn and have a 'can do' attitude.
• Strong initiative, intellectual curiosity, and willingness to take ownership of complex problems.
• Must be able to collaborate and communicate effectively.
• Experience with NetSuite and other Enterprise Resource Planning (ERP) systems.
• Critical thinker, able to implement scalable processes.
• Excellent written and verbal communication skills, and analytical skills.
• Strong organization skills with exceptional attention to detail and follow-through.

Samsara