Quality Control & Continuous Improvement Manager
- Edmonton, AB
- Permanent
- Temps-plein
Quality:
- Lead the Quality department and oversee all personnel and activities within the Quality Control department. Collaborate with the Quality Assurance (QA) Manager on oversight of the QA department.
- Develop and implement a strategic direction for the Quality department aligned with corporate vision and goals.
- Identify training needs for QA Supervisors and Inspectors.
- Work with Plant Supervisors to ensure necessary changes to manufacturing processes are understood and implemented.
- Collaborate with the QA Manager to maintain and enhance floor-level quality management system requirements.
- Assist in developing and maintaining standard operating procedures for QA Inspectors, Machinists, and CNC Operators.
- Partner with the Licensor Quality Manager to align QA procedures with licensor requirements.
- Review manufacturing processes and recommend improvements.
- Prepare Manufacturing Test Plans as required.
- Maintain control of the API Monogram.
- Lead and support initiatives using Lean tools such as Root Cause Analysis, 5S, Kaizen, FMEA, and Value Stream Mapping.
- Work with the Senior Management Team (SMT) to standardize processes, improve workflows, and reduce variability while maintaining quality, safety, and financial goals.
- Promote and enhance employee understanding of Lean methodologies.
- Provide coaching and training support in Lean principles.
- Establish and manage departmental budgets in line with organizational objectives.
- Collaborate with HR and senior leadership to attract, retain, and develop quality team members.
- Determine licensor training requirements for employees in collaboration with relevant stakeholders.
- Promote a collaborative and inclusive culture within the department.
- Lead and support direct reports through training, performance management, and goal setting.
- Conduct annual performance evaluations, focusing on areas such as operations, continuous improvement, quality, and safety.
- Foster a culture of safety and risk management within the department.
- Actively contribute to business process reviews and strategic initiatives as a member of the SMT.
- Collaborate with executive leadership on both short-term and long-term strategic initiatives.
- Monitor department and organizational performance and address key issues affecting quality and delivery KPIs.
- Participate in monthly leadership meetings to review and act on performance metrics such as revenue, margins, and non-conformance rates.
- Ensure accountability and follow-through on strategic goals and continuous improvement efforts.
- Take ownership of issues impacting customer needs and regulatory compliance by identifying root causes and implementing corrective actions.
- 15+ years of QA/QC experience in a machine shop or manufacturing environment.
- 10+ years in a supervisory or managerial role with direct personnel oversight.
- Bachelor's degree in Engineering, Quality Management, or a related field (or equivalent experience).
- Certification in Lean/Six Sigma Manufacturing.
- ISO Auditor certification is an asset.
- General knowledge of products and services related to the oil and gas industry is preferred.