
Process Analyst
- Toronto, ON
- Permanent
- Temps-plein
- Strives to improve finance processes while ensuring work performed is verified and in conformance with RBC standards, policies, procedures and in compliance with Statutory and Regulatory requirements.
- Participates in end-to-end process redesign, analysis, planning, documentation and implementation for assigned processes/tasks, leading the planning of assigned tasks and ensuring integration into overall initiative plan.
- Performs full analysis and execution components of process reviews (detailed data-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation, etc).
- Leverages automation (e.g. VBA) and/or works with our IT partners to streamline processes and eliminate non-value added activities
- Seeks to contribute to an environment of continuous improvement by identifying, recommending and assisting implementation of business solutions that support the overall strategy of Finance Shared Services.
- Anticipates operational and tactical risks and issues and tracks to resolution using the appropriate methodology.
- Assesses ambiguous situations and provides clarity to team and stakeholders as required.
- Promotes innovative or improved methods to achieve targets and implements best practices.
- Provides superior client experience and strengthens relationship with business partners and vendors.
- Collaborates with colleagues across the organization as required.
- Raises, tracks and works to the resolution of issues/conflicts, removes barriers/resolves issues and escalates to others as appropriate.
- University degree or equivalent experience (Business / Accounting / Engineering preferred)
- Experience with process mapping and documentation
- Strong communication, collaboration and client/partner service skills
- Knowledge/Experience on Accounts Payable and Journal Posting applications (SAP, Great Plains, Pega, Coupa, Oracle Peoplesoft etc.)
- Understanding of Enterprise applications related to GL Posting Activities, Payments and Business Rules Management
- Solid knowledge of implementing Controls and Risk assessment frameworks
- Change management minded
- Sense of urgency, ability to handle multiple demands
- Project management and planning skills
- Operational /process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred
- Interest in AI solutions applied to process optimization
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services