Family Service Supervisor- Temporary Full-Time

VHA Home HealthCare

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 9 jours
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”View more comments from our clients and their family members.Pay RangeCommensurate with ExperienceThe Supervisor role provides mental health support and case management for Mental Health Support for Families with Children Program. This role involves managing a caseload of 63 families, conducting home assessments, regular field visits, updating client care plans and developing discharge plans, assessing the performance of field staff and linking clients to appropriate community resources. This leadership position will respond to service inquiries and process referrals from potential clients and external sources by conducting intake screening and assessments by phone or through on-site visits, developing individualized client care plans, referral services, and system navigation support. The role includes assigning, scheduling, and monitoring a team of Child and Family Support Workers, and volunteers.
#INVHACorp #LI-VHAThis is a Temporary Full-Time role with a contract ending on December 2026.Key Areas of Accountability
  • Receive inquiries about service, provide information on VHA’s services, and conduct intake assessments and completes documentation for service plans.
  • Schedule Child and Family Support Workers (CFSW), conduct performance evaluations and supervise delivery of services to clients. Matches, schedules and supervises CFSW volunteers.
  • Conduct Field Supervision on all clients, scheduling initial home visit assessments and conducting regular progress and follow-up visits and review and discuss care plans and make appropriate recommendations to all clients’ service.
  • Facilitates team problem solving for service plans, Child & Family Support Workers (CFSWs) scheduling, supervision and other operational issues.
  • Support service outreach and program promotion and liaise with contacts from other community agencies, and institutions and assist in developing strategies to meet local community needs.
Required Qualifications:
  • Bachelor of Social Work (BSW) required; Master of Social Work (MSW) preferred.
  • Registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
  • Minimum of 3 years’ direct experience working with families with children facing mental health challenges.
  • Demonstrated experience in family and mental health counselling, including crisis intervention and supportive counselling.
  • Proven group facilitation skills, including program delivery and psychoeducational groups.
  • Experience in client service coordination, case management, and staff supervision.
  • Experience working collaboratively with Child and Family Support Workers, Volunteers, and Social Work students.
  • Strong knowledge of community resources, social service systems, and best practices in family and mental health support.
  • Ability to work effectively in a multidisciplinary team environment.
  • Knowledge of the City, TTC routes, and the various components of the Agency preferred.
  • Demonstrates excellent written and verbal communication skills to effectively engage with clients, families, and interdisciplinary teams.
  • Computer skills in word processing and data entry.
  • Valid driver’s license and use of a car on the job is a requirement.
What makes VHA’s compensation unique?
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
Accommodation and VHA’s commitment to DEIAt VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.How to Apply?Our online application should take about 5 to 10 minutes to complete.VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

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