PT Residential Shift Supervisor- West Ave

• Onboarding, orientation and training of new staff
• Providing leadership and support to frontline staff, including debriefing, facilitation, conflict resolution and crisis intervention
• Provide ongoing mentorship and coordination to team members to support consistency and quality in all service provision.
• Provide insight and input, as required, to the performance evaluation process.
• Provide direct client service to program participants.
• Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd, and which reflects an integrated anti-racism/anti-oppression, feminist framework.
• Participate in team meetings and team decision making.
• Maintain records of service statistics, client records and program records as directed.
• Identify trends, gaps and emerging issues relevant to the experiences of program participants.
• To maintain the confidentiality policy of Good Shepherd Centers at all times.
• Be knowledgeable of all individual care plans, including capacity and support needs.
• Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

• Completion of post-secondary diploma in social services or equivalent, plus 2 years' work-related experiences required.
• Residential experience required
• Understands and utilizes trauma-informed, feminist, client-directed, anti-oppression, anti-racism frameworks with a thorough understanding of a range of issues impacting cis women, transgender and non-binary people, including homelessness, gender-based violence, poverty, mental health and substance use.
• Demonstrated knowledge, skills and experience to support/enhance service/residential environment that is culturally safe.
• Demonstrated skills, experience and knowledge in the provisions of gender-inclusive services, particularly, in responding to the needs of Trans and non-binary individuals.
• Supervisory experience preferred
• Continuing education in management an asset.
• Organizational skills to provide client assessments, direct service, and documentation are required.
• Computer literacy is mandatory.
• Must be committed to principles of harm reduction.
• A driver license and ability to drive Good Shepherd vehicles is an asset

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Good Shepherd Centres