Project Manager (Junior) 0498

• Patients Before Paperwork (Pb4P) is a multi-year initiative (FY23-28), announced as part of the government’s health care plan, Your Health - A Plan for Connected and Convenient Care.
• It aims to equip frontline healthcare providers with secure digital solutions, replacing approximately 80% of fax use across high-priority clinical workflows (e.g., lab test orders, prescribing and refills, diagnostic imaging and other specialized services referrals) by fiscal year 2027-28. Pb4P focuses on making improvements to existing clinical workflows through modernizing approaches to care delivery, reducing administrative burden for frontline providers, and better connecting patients and providers to the province’s digital infrastructure, ultimately enhancing care provision for patients across the health system

• Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management)
• Excellent communication skills both verbal and written, and strong stakeholder engagement skills
• Time management, with the ability to manage tight deadlines and prioritize multiple projects
• Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
• Minimum 4 to 6 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
• Demonstrated knowledge of Lab Information Systems (LIS’s), lab workflows and associated business processes within hospitals, patient admissions, health records and laboratories

• Demonstrable knowledge of project management; Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge is an asset
• Experience working on and delivering multiple projects
• Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
• College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience desired
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards is an asset

• Minimum 2-4 years’ experience knowledge of healthcare information systems and lab information systems used throughout the province of Ontario 20 Points
• Minimum 2 years of demonstrated experience with the management of project or program communications including both verbal and written, and strong stakeholder engagement skills. 20 Points
• Minimum 3 years of demonstrated experience with document management including the application of standards, version-control, and storage. 10 Points
• Knowledge or experience with electronic health workflows and associated business processes within pharmacies, hospitals or health records. 10
• Proven track record working with health care professionals in the field. 10 Points

• Site / Client Engagement and Client Management
• Site Contract Management
• Site/Virtual Training and Trouble-Shooting
• Project Go-live Schedule per Clinical Site
• Project Risk/Issue Management
• Service Management Documentation and Warranty Support
• Deployment Reporting and Tracking

• The resource will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
• The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
• The resource will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.
• A walkthrough of any demos, development, etc. will be required before the end of the engagement.

• 3+ years Experience Excellent communication skills both verbal and written, and strong stakeholder engagement skills
• 3+ years Experience Time management, with the ability to manage tight deadlines and prioritize multiple projects
• 3+ years Experience Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution

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