
PMO Manager
- Edmonton, AB
- Permanent
- Temps-plein
- Expertise in Refresh / Evergreen of desktop equipment
- PMO Management
- PMP / Agile
- End User Compute - Plus
- Project Leadership: Lead and manage desktop refresh projects, ensuring timely delivery, adherence to budget, and alignment with organizational goals.
- Stakeholder Management: Serve as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.
- Resource Coordination: Collaborate with IT, various IT vendors, and other departments to allocate resources effectively and ensure project milestones are met.
- Risk Management: Identify potential risks and develop mitigation strategies to address issues proactively.
- Process Improvement: Continuously assess and improve project management processes to enhance efficiency and effectiveness.
- Reporting & Documentation: Maintain comprehensive project documentation, including status reports, risk logs, and post-project evaluations.
- Education: Bachelor's degree in Information Technology, Business Administration, or a related field.
- Experience: Minimum of 8 years in project management, with at least 5 years in a PMO environment.
- Certifications: PMP, PgMP, or similar project management certification preferred.
- Technical Skills: Familiarity with desktop hardware, operating systems, and IT infrastructure.
- Software Proficiency: Experience with project management tools (e.g., MS Project, JIRA, Asana) and Microsoft Office Suite.
- Communication Skills: Strong verbal and written communication skills, with the ability to present complex information to diverse audiences.
- Experience managing desktop refresh projects in a corporate environment.
- Knowledge of ITIL or other IT service management frameworks.
- Ability to work in a fast-paced, dynamic environment with shifting priorities.