
Operations Engineer II
- Canada
- Permanent
- Temps-plein
- Drive improvements to scale distribution operations and deliver targeted performance for assigned work areas and initiatives
- For Strategic Initiatives (SIs), develop the operations solution and manage the solution cutover, including operations readiness and stabilization
- Develop and implement operation solutions for assigned new business requirements; build plans and business case to bring business requirements to life
- Partner with Campus Engineering peers and DC Operations, evaluate distribution operations and determine improvement opportunities. Build business case, obtain approval and implement solution.
- Develop and implement assigned operations improvement solutions with lululemon operated DCs and 3PLs.
- Develop and deploy operational readiness plans to ensure successful improvements
- As part of operational readiness, evaluate and determine people and process changes needed.
- Update processes with required operational changes, including adjustments to job description and resource needs
- Provide training to operations team to ensure operational readiness for change
- Improve operational processes at responsible DC and support process consistency across all the distribution network
- Analyze process and solution effectiveness and develop improvement plans. Build case for change and obtain approval to proceed
- As part of initiatives and general improvements, develop and document process Standard Operating Procedures (SOPs)
- Partnering with Engineering, benchmark processes and identify improvement opportunities
- Assist in delivering a functional training program for Warehouse Associate and DC leadership
- Assist in delivering training to team members
- Support the creation and maintenance of training materials.
- Actively coach DC team members
- 4-year college degree, Masters preferred
- 5+ years distribution operations experience
- Proficient in Microsoft Office Suite and Manhattan WMS. Labor Management System experience preferred
- Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
- Excellent written and verbal communication skills - working with people across the distribution network, able to manage people well and communicate new ideas effectively
- Critical/logical thinking - must locate problems, and think of those problems from a variety of perspectives to assess the best solution
- Creative thinking and excellent problem-solving skills - must be able to solve problems in a new way, seeing past what is established and create a new way of doing things
- Attention to detail and project management skills - in management of a multidisciplinary team, they must be able to focus on many tasks at once while still maintaining a close attention to the details
- Ability to work in a lean, matrixed, highly collaborative team environment with multi-cultural members. Must be comfortable with and embrace consensus decision-making.
- Undisputed integrity, personal, and business ethics; ability to build trust and respect with different stakeholder groups
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)