Self-Serve Activities Manager

IKEA

  • Winnipeg, MB
  • Permanent
  • Temps-plein
  • Il y a 12 heures
Self-Serve Activities Manager"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationWinnipegEmployment typeFull Time PermanentDepartmentSales & CommercialDeadline2025-09-14You already applied for this job.Candidate profile (title) What you'll need to haveCandidate profile (text) - Default language • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
  • You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading small to medium sized teams
  • Your customer service and sales skills are top notch - you can assess a customer's needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
  • You are a total people-person and can strike up a conversation easily
  • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
  • Your management style can only be summed up in like this: open door, empowering and supportive
Key responsibilities (title) Your responsibilitiesKey responsibilities (text) • Be an IKEA Ambassador by understanding that you impact our customer's experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
  • Coach, manage, mentor and onboard new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future.
  • Empower your team by delegating tasks
  • Implement any new ways of working, processes or techniques
  • Provide input to the service agreements and contracts with internal/external partners
  • Stay knowledgeable about in-store specials, delivery options, product features and benefits
  • Actively approach customers to identify their needs by asking insightful questions and advise them on the best solutions for their homes
  • Always provide support to your team, so they can be successful in their positions
  • Participate in Leadership meetings with other Store/Department Managers to discuss business needs and objectives
  • Supporting the team with additional duties, as required
  • Supports the overall store business plan as well as the specific team goals
Team vision ( title) Together as a teamTeam vision (text) At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!Local section (title) WHY YOU WILL LOVE USLocal section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
  • Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
P.S. In the IKEA world, this position is officially referred to as Self Serve/Commercial Activities ManagerThe starting rate/ salary for this position ranges from 60 CAD to 75 CAD and will be based on relevant work experience.Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common
  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!
Your uniqueness makes Ikea betterWe believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant's accessibility needs due to disability. If you require accommodation, please contactNote: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.

IKEA