
Marketing Intern
- Calgary, AB
- Stage
- Temps-plein
- Reconciles account status using invoicing and payment activity analysis.
- Reconciles refund status using invoicing, payment, adjustment and receipt write off activity.
- Review pending adjustment requests for accuracy and adherence to current policy standards.
- Researches and reconciles misapplied payments.
- Respond to invoice / statement requests
- Assist Collections floor and Credit department as needed.
- Assist with metric gathering as needed.
- Special projects and other duties as assigned or requested.
- Performs reconciliations for assigned accounts to maintain accuracy.
- Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.
- Communicates via email, letters and phone conversations with customers concerning account status.
- High School Diploma or Equivalent.
- 2 + years of credit/collections experience (preferred but not required).
- Must have demonstrated good performance; if in customer service, must have good quality scores.
- Excellent customer service skills a must.
- High level of organizational skills, integrity and accuracy.
- Strong communication skills with excellent written and verbal communication.
- Strong attention to detail, analytical and problem-solving skills.
- Good interpersonal skills working with internal and external customers.