Job DescriptionWhat is the opportunity?The Reconciliation Officer role is responsible for execution of all reconciliation related activities for an assigned portfolio. It performs in-depth investigations and is responsible for the effective resolution of issues impacting our clients, operational risk and RBC’s financial results.**Please note this is a 12 month contractWhat will you do?Prioritize and adjust tasks and schedules as necessary to meet established timelines/deadlinesEnsure adherence to Enterprise General Ledger Attestation Policy, SLAs and GRS operational controlsPerform investigations related to the resolution of reconciliations, which may require use of numerous RBCI ( Royal Bank of Canada Insurance ) systems and applicationsInvestigation and follow up to be completed daily with adherence to established SLAs and use of the escalation protocolProactively identify and escalate process challenges to Senior Reconcilation Officers/Leads and/or ManagersEnsure appropriate supporting documentation for reconcilations/postings are prepared and provided to approvers for their reviewEnsure all required reports are completed in a timely and efficient mannerRecommend process improvements/changes to enhance efficiency and effectiveness wherever possibleAct as a coach and provide support on any assistance and escalation requests received as well as participateMaintain up-to-date procedures and microlearning webex videos to ensure consistent servicePrompt and professional response to any enquiries from various internal business partners.Cross-train to ensure quality support and backup/coverage at all timesWhat do you need to succeed?Must HaveKnowledge of General Ledger reconciliation processing and Enterprise GL Attestation PolicyGood understanding of Enterprise and FSS applications related to GL Reconciliation ActivitiesExcellent Word and Excel skillsNice to HaveSense of urgency, agile, adaptable and resilient to handle multiple situationsAn innovative thinker who is proactive and well organized with attention to detailStrong ability to problem-solve, drive results and win as a teamGrowth mindset and willing to try new thingsStrong communication and client/partner service skillsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging workJob Skills Active Learning, Adaptability, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Operational Delivery, System Applications, Teamwork, Time ManagementAdditional Job DetailsAddress: 180 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: Contract (Fixed Term)Pay Type: SalariedPosted Date: 2026-04-13Application Deadline: 2026-04-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
