Communications Specialist

• Supporting a mat leave; Risk and or technical communication background within a large organization.

• Great team to work with at one of the largest banks in Canada! The individual will have lots of interactions with the Comms team – supportive, close-knit, and welcoming group.
• The individual will have the opportunity to work with different groups across data risk management. There will be a lot of leadership exposure to work with stakeholders and partners. This is a great way to get a foot in the door for those interested in career development within the financial industry.

• Develop and lead communications plans and supporting collateral for initiatives to impacted stakeholders
• Develop clear, simplified messages and/or content to communicate with a variety of stakeholders, up and including to the C-Suite and Board of Directors, via visuals, written communications, learning experiences, etc.
• Understand, synthesize, simplify and concisely communicate complex ideas/concepts (ex: technical to business)

• Provide professional communications support, including the execution and evaluation of communication initiatives, programs, projects, and work-plans as assigned.

• Provide support to functional Managers and respective business partners by executing project plans to enable communication strategies
• May manage daily media reviews/analysis and news release process
• Where applicable, filter media inquiries, research issues and manage news release schedules and approvals Support, and for less complex projects may lead, the creation of plans/solutions, adding ideas from research and other team members/subject matter experts and ensuring that client issues, concerns and priorities are identified
• Work with assigned business partners and/or third-party suppliers to coordinate changes and approvals for content and design
• Successfully implement project tasks and key deliverables under the direction of the Manager Filter and research internal/external communication/employee inquiries and support day-to-day communications for review and approval by key business partners
• May manage on-going relationships with outside agencies, third party service providers and external representatives to research or obtain information
• Participate in evaluating the effectiveness of projects/plans/programs/initiatives after implementation; assist in compiling and analyzing feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporate changes into future plans
• May maintain appropriate project records, databases and information, reports to management and others on project status and updates
• Understand the functions, intricacies and requirements of the respective product(s) or business line(s) supported
• Support or manage the integrated implementation of work activities / policies / processes / procedures / changes across multiple functional areas
• May drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell bank’s stories in compelling, engaging and immediate ways

• Prioritize and manage your own workload to meet service level requirements for service and productivity
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Be knowledgeable of practices and procedures within your own area of responsibility and keep abreast of emerging trends for your own functional area
• Protect the interests of the organization, identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience
• Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist
• Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others Identify, recommend and effectively execute standard practices applicable to the discipline
• Adhere to internal policies/procedures and applicable regulatory guidelines
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies

• Self-starter, independent, take the reigns and run with things.
• The ability to collaborate to get tasks / assignments completed in a timely manner, ability to tell that story in a concise and clear manner.
• Working with various partners to obtain narrative / story to put content together in presentation decks.

• Graphic design
• Strong with Microsoft Office, especially Word, Outlook, and PowerPoint
• Strong writing and editing, with ability to develop clear, simplified messages to communicate with a variety of stakeholders, up to and including the C-Suite and Board of Directors
• Ability to understand, synthesize, simplify and concisely communicate complex ideas/concepts
• Experience working in both a technical and business context

• Experience in data management and/or data risk management
• Event planning experience
• Former client / banking experience

• Strong verbal and written communication skills
• Strong collaboration skills – role requires collaborating with stakeholders, including C-Suite and Board of Directors
• Self-starter and independent

• Combination of education and experience

• 2 rounds, 30 minutes: First round – screening
• Second round – assignment / assessment to work on

• Provide professional communications support, including the execution and evaluation of communication initiatives, programs, projects, and work-plans as assigned.
• Provide support to functional Managers and respective business partners by executing project plans to enable communication strategies
• May manage daily media reviews/analysis and news release process Where applicable, filter media inquiries, research issues and manage news release schedules and approvals
• Support, and for less complex projects may lead, the creation of plans/solutions, adding ideas from research and other team members/subject matter experts and ensuring that client issues, concerns and priorities are identified
• Work with assigned business partners and/or third party suppliers to coordinate changes and approvals for content and design
• Successfully implement project tasks and key deliverables under the direction of the Manager Filter and research internal/external communication/employee inquiries and supports day-to-day communications for review and approval by key business partners May manage on-going relationships with outside agencies, third party service providers and external representatives to research or obtain information
• Participate in evaluating the effectiveness of projects/plans/programs/initiatives after implementation; assist in compiling and analyzing feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporate changes into future plans
• May maintain appropriate project records, databases and information; reports to management and others on project status and updates
• Understand the functions, intricacies and requirements of the respective product(s) or business line(s) supported Support or manage the integrated implementation of work activities / policies / processes / procedures / changes across multiple functional areas
• May drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell bank’s stories in compelling, engaging and immediate ways

• Prioritize and manage own workload to meet service level requirements for service and productivity Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area Protect the interests of the organisation

ProViso Consulting