Head of Air Freight Commercial Center Management
- Mississauga, ON
- Permanent
- Temps-plein
- Drive volume growth across all air freight products in coordination with station management and Country/Regional Product Heads
- Drive risk-taking analysis and proposals to deliver strategic growth targets
- Drive ship-to-profile on tender business
- Oversee all tenders run through the country/cluster ACC as part of the global and country RFQ process, ensuring efficient execution with stakeholders.
- Set competitive pricing and manage rate setting across global, regional, and country-level business.
- Spearhead RFQ analytics to improve win ratios and drive country-led RFQs to increase growth.
- Lead local contract negotiations and manage supplier performance.
- Lead, mentor, and develop a team of pricing specialists, fostering a high-performance culture.
- Allocate resources and set priorities to support pricing requests, tenders, and strategic projects.
- Provide coaching and career development support to ensure team growth and operational excellence.
- Define and execute local and regional pricing strategies in coordination with Regional PCM.
- Analyze trade lane performance and customer profitability to optimize pricing models.
- Drive process improvement initiatives to support profitable growth.
- Partner with Sales, Trade Lane Managers, Carrier Management, and Product teams to align pricing with commercial objectives.
- Act as a key pricing advisor to senior leadership and cross-functional stakeholders.
- Build and maintain strong relationships with external suppliers and carriers to support pricing negotiations.
- Ensure accurate, timely maintenance of tariffs, surcharge tables, and pricing data in relevant systems (e.g., MTS, CW1).
- Monitor compliance with pricing governance, customer agreements, and internal controls.
- Education: Bachelor’s degree or equivalent experience/qualification in Business, Supply Chain, Logistics, or a related field.
- Experience:
- More than 6 years of experience in the air freight forwarding industry, with at least 2-3 years in a pricing leadership role.
- Experience working in a multinational environment and in a large corporation.
- Leader with a successful track record and good customer contacts.
- Travel: Must be able to travel approximately 20%.
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