You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.Join us and grow your career with our retail team as a senior store technical service representative.What you’ll do as a senior store technical service representative:Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services teamCreate an amazing customer experienceAssist customers with computer setup, diagnostics, and repairsShare your passion for tech and your product knowledgeCultivate an inclusive team and learning cultureWhat we’re looking for:Enthusiasm to support and assist our customers2+ years’ retail experience1+ year’s technical customer service experienceFlexibility to adapt to dynamic situations in a fast-paced environmentA commitment to maintaining a safe and fun working environmentExcellent communication skillsWhy you’ll love it here:Employee discounts on awesome techCompetitive compensation and benefitsFlexible schedules as per business needsSupportive leaders who care about you and your wellbeingAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (team lead).745 Kanata Avenue, Kanata, ON K2T 1H9
