Regional Branch Operations Manager - Commercial and Residential - Retail

JRoss Recruiters

  • Stratford, ON
  • 90.000-110.000 $ par an
  • Permanent
  • Temps-plein
  • Il y a 29 jours
SummaryThis Canadian-owned and operated fuel and convenience provider has successfully built and sustained customer relationships with over 100+ retail locations, a dozen+ Divisional Offices and two distribution centres with a number of recognizable brands. The organization is dedicated to serving customers with integrity and respect while continuously evolving to meet the needs of its growing business. They offer a dynamic workplace that values collaboration and innovation. Our client is seeking an energetic and driven Regional Branch Operations Manager - Commercial and Residential to lead operations within their dynamic industry. This role involves full profit and loss (P&L) accountability and oversight of all operational aspects, ensuring the successful delivery of products to residential, commercial, and agricultural customers. You will play a pivotal role in managing daily activities, ensuring regulatory compliance, delivering exceptional customer service, and driving residential sales. The salary range is $90,000-110,000+Contact Miriam Ronen at or submit your resume in confidence below.Description
  • Health & Safety Leadership: Champion a safe work environment by ensuring adherence to safety protocols and conducting root cause analyses to prevent incidents.
  • Regulatory Compliance: Ensure full compliance with industry regulations including TSSA, Ministry of Labour, and Ministry of Environment.
  • Operational Excellence: Oversee daily operations to maintain high standards in cleanliness and organization of vehicles, offices, and bulk plants.
  • Customer Relationship Management: Build and maintain strong relationships with customers by providing personalized service that exceeds expectations. -
  • Efficiency & Growth: Drive operational efficiencies while leading initiatives to grow the business through local sales efforts and community engagement.
  • Team Leadership: Inspire and support a team of employees to deliver top-tier service, implement coaching strategies, and address performance needs. -
  • Supplier & Contractor Relationships: Cultivate relationships with suppliers and service contractors to support operational needs.
Requirements
  • Proven experience leading operations in a customer-focused environment.
  • Strong leadership skills, with prior experience managing teams of 10+ employees.
  • Solid business acumen with an entrepreneurial mindset.
  • Hands-on experience in trucking operations, equipment installations, and route dispatching is highly valued.
  • Excellent communication, organizational, and negotiation skills.
  • Strong integrity, sound business judgment, and initiative.
  • Ability to travel to customer sites and other locations as needed.
  • Willingness to work flexible hours, including evenings, and weekends, and respond to after-hours calls.
Corporate CultureThe company's core values are of the utmost importance. It prioritizes customers, believes in long-term success, respects all individuals, and strives to do the right thing. The company encourages an entrepreneurial mindset and embraces continuous improvement. Those who resonate with these values are encouraged to apply.
What they offer:
  • Learn and collaborate with the best in the industry.
  • Supportive colleagues and leaders who are passionate about providing exceptional service.
  • Competitive compensation package.
  • 3 weeks vacation to start.
  • Complete benefits program including health, medical, dental and life insurance.
  • RRSP plan with Company match.
  • Annual performance-based bonus.
  • Opportunities for ongoing development and career advancement.
  • Company Vehicle, employee gym membership reimbursement, fuel discounts and more.
Position TypePermanent

JRoss Recruiters