SK-II -Beauty Advisor
Hudson Group Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
- Competitive rate of pay: $19.50 CAD
- Dufry, Hudson, HMSHost Employee Discounts
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & Development
- Have open availability mornings, afternoons, evenings, weekends and holidays
- Work a Full-Time schedule
- Provides exceptional world class customer service through consistently demonstrating Company selling techniques.
- Ability to professionally sample products as applicable.
- Inspiring customers to express their individual beauty by providing them with a complete shopping experience, including enthusiastic, helpful assistance and product knowledge of fragrance requirements.
- Conduct product demonstration and skin analysis on customers to assist in building their skincare regimen.
- Recognize the unique needs of customers by tailoring recommendations based on the needs of the international consumer
- Provide friendly and informed information about the brand as well as the full range of products available in the store
- Communicates Customer and product feedback/issues to Manager.
- Inform Management of any Health & Safety Issues
- Handles customer objections appropriately and professionally at all times
- Practices good counter practices.
- Maintains quality store visual merchandising and cleanliness standards, ensuring merchandised and displayed as per brand standards.
- Replenish stock based on brand shelving guidelines and company policy.
- Place counter product displays and change product testers when needed.
- Expected to achieve daily/weekly/monthly sales targets.
- Assists in ensuring store inventory on-hand is correct and assists with inventory counts.
- Maintains store and brand image by adhering to dress guidelines.
- Upholds brand and company standards which include grooming, counter appearance and service delivery.
- Ensures work area is kept clean and organized.
- Practices safety consciousness at all times.
- Performs all other responsibilities as directed by the business or leadership team of which the team member is capable of performing.
- Minimum of 2+ years of SK-II beauty sales experience
- Skincare and luxury experience is a must.
- Mandarin an asset.
- Excellent customer service skills and demonstrable experience in dealing with difficult customers.
- Ability to effectively manage customer expectations and build loyal customer relationships.
- Aware of market-leading skincare brands and their unique selling points
- Knowledgeable about skincare regimens, ingredients, skin types
- Clearly understands shopper behaviour in travel retail
- Excellent interpersonal and communication skills.
- Must be completely reliable.
- Relates well to all people, across cultures, genders, ages, and knowledge of skincare products
- Excellent Organizational skills
- High School Diploma or equivalent, bachelor's degree preferred
- Must meet expectations of current position and no performance issues on file.
- Flexible availability. Scheduling required: Opening shift as early as 4am and Mid Shifts as late as 9:30-pm.
- Position requires prolonged periods of standing/walking around store
- May involve reaching, crouching, kneeling, stooping and color vision