CPFR Analyst - Pet Nutrition (Canada)
- Bolton, ON
- Permanent
- Temps-plein
- CPFR experience is highly preferred.
- Customer-facing experience is considered an asset (e.g., Customer Excellence, Sales, Supply Chain).
- Ability to travel locally to customer offices as required.
- Intermediate to advanced proficiency in Excel; experience with Power BI is highly preferred.
- Develops strong collaborative relationships at all levels of the customer’s supply chain, as well as with Mars Sales, Demand and Supply Planning and Customer Supply chain teams.
- Improves retailer demand signal & Mars Multi-Enterprise demand signal (MDS) operational forecast.
- Analyze retailer data for item master & location changes and ensures appropriate changes made in data.
- Analyze retailer POS data for +/- vs. forecast and history for changes Responsible for improving and supporting retailer event planning and execution in collaboration with Demand & Supply planning. Events include new items, new stores, discontinuations, promotions, displays, etc.
- Owns and manages customer specific Service as Measured by Customer (SAMBC) metrics and provides proactive communication and action plans to mitigate service risk. Track Customer Forecast Accuracy/Bias and communicate to stakeholders and influence changes with customer based on actual demand/supply.
- Track Item/Category seasonal profiles and collaborate with customer.
- Track Events forecasted / non forecasted & actual performance Develops analysis and scorecards for communication to the customer and key cross functional teams to improve overall supply chain compliance and effectiveness.
- Leads collaboration meetings with internal/external customers in order to identify opportunities to maximize profit and minimize costs.
- Demonstrates action-oriented problem-solving mindset utilizing the voice of the customer through operating reviews including Account & Supply Reviews.
- Works collaboratively with cross functional teams to identify and analyze root cause and ensure resolution plans are executed as agreed to drive supply chain excellence & improved KPIs.
- Leads customer impact analysis and resolution during periods of supply constraints.
- Identify and drive efficiencies in the Cost to Serve through optimization of ordering patterns, MOQs, customer specific requirements and freight programs.