
Clerical Support Associate - Medical Day Care
- Toronto, ON
- Permanent
- Temps-partiel
Hours of Work: 8 hour shifts, days and evenings required
Location: Humber River Health, Wilson Site
Labour Group: Teamsters Clerical
Reporting Relationship: Manager, Medical and Seniors Ambulatory Clinics
Hourly Rate: $29.966 - $31.016Position Responsibilities:
- Responsible for clerical support including; processing referrals, courtesy reminder calls, patient registration, maintenance of patient records, order entry and statistics.
- Responsible for customer service including scheduling appointments, updating/creation of schedules in CWS, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc.
- Communicates with other departments and service areas
- Other clerical duties as required.
- High school graduate or equivalent.
- Completion of a Community College Medical Secretary Diploma an asset.
- Completion of a medical terminology course preferred.
- Minimum 2 year full time equivalent recent clerical experience required.
- Excellent keyboarding skills, with minimum typing speed of 40 WPM.
- Computer proficiency including Microsoft Office Suite.
- Strong interpersonal skills, both oral and written
- MEDITECH and Community Wide Scheduling computer experience preferred
- Excellent organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope and thrive in a fast-paced environment
- Ability to work independently with minimal supervision in a team environment
- Knowledge of a second language an asset
- Demonstrated customer service skills.
- Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
- Excellent attendance and discipline free record