Hiring Telecom Engineer in Canada
- Calgary, AB Edmonton, AB
- Contrat
- Temps-plein
Location: Calgary, AB OR Edmonton, AB, Toronto, ON
Duration: 6 monthsJob Summary:
We are seeking a skilled and motivated Telephony/Telecom Engineer to design, implement, and maintain enterprise telecommunication systems. This role involves working with VoIP, PBX, SIP trunking, and unified communications platforms to ensure reliable and scalable voice services across the organization.Key Responsibilities:
- Design, configure, and maintain telephony systems including VoIP, PBX, and SIP-based platforms.
- Manage telecom infrastructure including call routing, trunking, and number provisioning.
- Collaborate with vendors and carriers to troubleshoot and resolve service issues.
- Monitor system performance and implement upgrades or optimizations as needed.
- Ensure compliance with telecom regulations and internal security policies.
- Provide technical support and training to end-users and IT staff.
- Maintain documentation for system configurations, processes, and troubleshooting guides.
- Participate in telecom-related projects including migrations, expansions, and integrations with other IT systems.
- Bachelor’s degree in Telecommunications, Computer Science, or related field (or equivalent experience).
- 3+ years of experience in telecom engineering or voice network administration.
- Hands-on experience with VoIP systems (e.g., Cisco, Avaya, Mitel, Microsoft Teams Voice).
- Strong understanding of SIP, RTP, TCP/IP, and other telecom protocols.
- Experience with telecom carrier services and number porting.
- Familiarity with network monitoring and diagnostic tools (e.g., Wireshark).
- Excellent problem-solving and communication skills.
- Certifications such as CCNA Voice, Avaya Certified Specialist, or Microsoft Teams Voice Engineer.
- Experience with cloud-based telephony solutions (e.g., RingCentral, Zoom Phone).
- Knowledge of ITIL practices and service management.
- Experience with call center technologies and integrations.
- Hybrid or on-site work environment depending on organizational needs.
- May require occasional travel to remote offices or data centres.
- On-call support rotation may be required