Administrative Coordinator - Finance

• Performs income review and verification on subsidized tenants on an annual basis or when resident income needs change; perform rent contribution and subsidy calculation; advising residents of their new Tenant Rent Contribution; updating ERP systems according to new reviews; and maintaining a document management system for the resident files and BC Housing files.
• Training various teams on the new income limits and required documentation to perform income verification.
• Assist in providing information for audit requests over income verification from various stakeholders.

• Drafting and posting (where applicable) arrears letters for residents;
• Tracking all property A/R and updating Finance & RSCs on progress and/or who requires a 10 day NTT to be issued;
• Completing under $100 Yardi chargebacks & preparing chargeback documentation; and
• BC Hydro invoicing – verify unit is vacant and advise A/R to pay invoice.

• Ensure accuracy of relevant information of each resident;
• Organize work requirements to meet multiple deadlines to legislative requirements;
• Entering prospective resident applications into Yardi;
• Provide general administrative support for RSCs and Finance;
• Processing applications for Pacifica Housing units;
• Notice preparation and delivery’;
• Conducts all Rent reviews; and
• Other administrative duties as assigned by the Controller.

• Complete notifications and forms for resident move-in process, enter in Yardi and other databases, and generate move in, confirmation letters;
• Assist Resident Services Coordinators in calculating monthly rental rates for new (on offer from BC Housing Waiting List) and existing (internal transfers and additions/deletions to households) residents obtaining required income, household and other supporting documentation and forwarding to Resident Services Coordinator(s) for approval; generate leases, ensuring accuracy of relevant information (e.g address, term of lease, rent) and forward to Resident Services Coordinator(s) for authorization; and
• Set up resident documentation complete with lease signing packages, keys and required documentation for Resident Services Coordinator(s).

• Performs day-to-day accounts receivable transaction processing including:
• Receiving and verifying rental payments and other receivables;
• Clarifies and resolves discrepancies with accounts;
• Recording all changes to resident rent contributions;
• Notifying Finance and Resident Services department regarding outstanding accounts, preparing information on late rental payments and reporting monthly to Resident Services;
• Charging back residents for the cost of any repairs processing security deposits and maintaining an up- to- date reconciliation of security deposits including the most current interest rate calculations as determined by the Residential Tenancy Branch under the Residential Tenancy Act;
• Recording/entering all relevant data in the financial system;
• Preparing bank deposits;
• Maintaining accurate files and documentation in accordance with financial policies and accepted accounting practices;
• Billing contractors for services provided such as VIHA;
• Assisting with month-end processes, such as entering month end entries and various reports and account analyses; and
• Assist with reconciling day-to-day bank transactions, funding registries, and month-end statements.

• Formal post-secondary training in accounting.
• Certificate or diploma in Office Administration or related post secondary qualification.

• A minimum of 2 year related property management experience, preferably in a non-profit housing environment is an asset.
• A minimum of 2 years related accounting experience is an asset.
• Experience with and knowledge of related software programs preferable (i.e. Microsoft Office particularly Excel, Yardi).

• Strong organizational and time management skills.
• Knowledge of the Residential Tenancy Act.
• Ability to operate as part of an interdisciplinary team.
• Ability to work to deadlines.
• Proficient in MS Office programs including Word, Outlook and Excel.
• Knowledge of Yardi Property Management software an asset.

• A mission driven and meaningful working environment.
• Competitive salary from a Certified Living Wage Employer.
• Career development and internal advancement opportunities.
• Minimum six (6) percent vacation accrual rate, excellent benefits package and union pension plan for permanent staff working 20+ hours per week (includes extended health and dental, life insurance, and more).
• Wellness time for permanent staff working 20+ hours per week.
• Employee assistance program available to all staff.
• Organization and individual training opportunities.
• Social committee that includes robust team building and staff social events.
• Dog friendly offices.

Pacifica Housing