Integration Engineer: Customer Developer Experience (Remote)
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- Ottawa, ON
- Permanent
- Temps-plein
- Acting as a technical partner to customers during onboarding and integration, offering guidance through calls, and hands-on collaboration.
- Assisting customers asynchronously by troubleshooting, reviewing implementations, and validating data quality - while proactively monitoring integration health to catch and resolve issues early.
- Shipping and maintaining cutting-edge open source TypeScript/React UI libraries that power next-generation retail experiences world-wide.
- Expanding test coverage of open source REST client SDKs that power billions of requests daily.
- Writing clear documentation, sample apps, and tutorials that shorten time-to-value.
- Collaborating closely with Product Management, Customer Success, and other engineering teams to prioritize features and address customer needs effectively.
- Championing Developer Experience (DevX) by creating intuitive tools, comprehensive documentation, and reference examples for integrations.
- Remote-first: work from anywhere
- Cross-functional: partner daily with Product, Data Science, and Customer Success
- One-week sprints, daily stand-ups, monthly retros - Lightweight processes that favor rapid continuous development
- High trust, low ego culture focused on outcomes over hours
- Continuous learning encouraged through an annual learning stipend and peer mentorship
- A minimum of two years professional and / or academic experience in software engineering.
- Proficiency with JavaScript and React (TypeScript experience a plus).
- Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks.
- Able to pick up new technologies and design patterns quickly.
- Experience with automated testing fundamentals and best practices.
- Ability to work between PST and GMT+1 time zones.
- Enjoys interacting with customers and solving new problems daily as well as working closely with internal teams.
- Not required, but beneficial to have experience with:
- contributing to or maintaining open source projects
- Java, .NET, Python, Swift (iOS) or Kotlin (Android)
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 Base salary: $80k–$120k USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
- 🎉 Regular team offsites to connect and collaborate
Nous sommes désolés mais ce recruteur n'accepte pas les candidatures en provenance de l'étranger.