
Concierge II
- Geraldton, ON
- Permanent
- Temps-plein
Responsible for oversight or delegation of responsibilities within the guest services operation. Organization and good time management skills are a must.Applications that do not have resumes attached, will not be considered.Comprehensive benefit packages are offered.
Transportation is provided out of Thunder Bay, ON;
travel allowance is available for some areas that are further away.
Rotation are 20 days on/20 days off.Please note all candidates considered for hire will be required to successfully pass a pre-employment D&A test and criminal background checkEssential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Job Responsibilities
- Understand guests needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Greet and provide customer service to guests while anticipating their needs
- Fulfills special requests made by hotel guests and participates in the organization of special events
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Schedules and assigns daily work assignments the guest services team and oversees completion of tasks
- Coordinate guest itineraries, prior to the guest's arrival, for requests received via phone, fax and e-mail
- Previous guest services experience required
- Supervisory experience in a related role preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organization skills, accuracy, and attention to detail