UX Designer 9428

• Business Model Canvas
• 5 Whys
• User Personas
• Stakeholder Mapping
• Strategy Map
• Short- and Long-Term Goals
• Fears and Challenges
• Problem Statement
• Facilitate user research activities to produce such outputs as:

• User interview topic Maps, a summary of interrelated topics for the user interview
• User Interview Scripts to plan and guide user discussion
• User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
• User research findings report
• Inception (Science Fair Day):

• Showcases the work and key findings from this stage to stakeholders outside of the core project team
• Aligns entire team (business, technical) on what the next steps will be
• Planning activities for next phase (Alpha)
• Other deliverables typically delivered in this phase include:

• User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically maps the story’s main events.
• Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage, performed by the different roles involved
• Defined business Key Performance Indicators (KPIs)

• Produce “clickable” prototypes of multiple possible solutions
• Validate "clickable” prototypes with users through usability testing sessions and produce research findings report
• Iterate (improve) on “clickable” prototypes with insights garnered from research findings report
• Identify and document existing processes or policies that will need to change to support the new product or service
• Produce a business proposal to justify funding for the next phase (Beta)
• Define a clear vision for the solution that will be built in Beta
• Create a plan and prioritized list of features to be completed in the Beta phase
• Define user solution, and delivery of KPIs

• Participates in deciding which priority to tackle
• Sketching workshop to create visual representation of ideas or user flows
• Create designs
• Enhancements made to designs
• User Interviews (for validation)
• Synthesising individual and overall interview findings
• Enhancements to designs made from synthesis
• Get product owner sign off and input story into backlog for future iteration planning
• Rinse and repeat for each feature, function within a given iteration
• Conduct accessibility compliance testing of the solution within each iteration.
• Conduct regular usability testing sessions on the MVP built as part of the Beta phase.

• User interview topic maps, a summary of interrelated topics for the user interview
• User interview scripts to plan and guide user discussion
• User interview synthesis (collection, aggregation and analysis) of written observations recorded during each interview
• User research findings report
• Conduct regular accessibility compliance testing of the live build as improvements are released.
• Conduct regular usability testing sessions on the live build.
• Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Ability to iterate your designs and solutions efficiently and intelligently.
• 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
• Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus
• Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
• Experience in facilitate User Research and Usability testing activities to produce such outputs as:
• User Interview Topic Maps
• User Interview Scripts
• User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
• User Research Findings Report

• Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule
• Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies
• Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies

• Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
• Strong interpersonal and negotiation skills
• Strong presentation, verbal and written communication skills
• Excellent analytical, problem-solving and decision-making skills

• Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.
• Experience in facilitate User Research and Usability testing activities to produce such outputs as:
• User Interview Topic Maps
• User Interview Scripts
• User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
• User Research Findings Report

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