Messaging & Collaboration Infrastructure Engineer
goeasy
- Mississauga, ON
- Permanent
- Temps-plein
- Act as the subject matter expert for Office 365, collaborating with cross-functional teams and overseeing day-to-day activities.
- Manage integration of the Office suite within O365 (Email, Teams, SharePoint, AD, ADFS, OneDrive, etc.).
- Roll-out governance and management of Microsoft Power Apps/Automate/BI Premium capabilities.
- Lead identity capabilities across AD and Azure AD, focusing on long-term strategy and governance.
- Manage Microsoft Teams voice and conferencing technologies, including direct routing and SBC.
- Define end-to-end processes for recent and future acquisitions integration.
- Partner with security for Privileged Identity Management and administrative best practices.
- Implement systems integration with third-party applications (SSO, ADFS, AD Connect, etc.).
- Plan and execute migrations, ensuring user adoption and best practice documentation and training.
- Document system changes using change management best practices.
- Maintain system security through proper configuration and access monitoring.
- Develop and document Microsoft 365 migration strategies, including on-prem to cloud or tenant migrations.
- Troubleshoot and resolve user access issues to cloud services.
- Stay informed about platform changes to assist in user change management.
- Monitor and communicate service performance to stakeholders.
- Ensure service delivery aligns with defined SLAs and business requirements.
- Establish a consistent process for incident and problem escalation and resolution.
- Assist in creating policies for Office 365 service usage and support.
- Collaborate with IT teams for effective issue resolution, including networking, security, and data center operations.
- Enhance policies and compliance related to SSO and multifactor authentication.
- 5+ years of deep technical infrastructure experience, recognized as a reliable SME.
- 3+ years of Office 365 administration, including Exchange and SharePoint.
- Experience in SharePoint, focusing on information architecture and workflow design.
- 3+ years of securing environments, considering end-user requirements for solutions.
- Understanding of 3rd party applications and their interaction with SharePoint.
- Knowledgeable in the configuration, management, and customization of SharePoint 2013/2016.
- Familiarity with authentication technologies, including Active Directory, SAML, etc.
- Proficient in managing user authentication through OKTA, ADFS, and AAD.
- Experience in managing secure environments with MFA, DLP, RM, and encryption.
- Ability to create advanced PowerShell scripts for scheduling repeatable Office 365 actions.
- Advanced knowledge of migrating data and services between Office 365 tenants.
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Annual bonus that rewards your hard work and dedication.
- Employee discounts on furniture, electronics, and appliances.
- MAT & PAT leave top-up.
- Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
- Enjoy company-paid volunteer days to give back to the community.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a flexible modular benefits package.
- Stay fit and energized with exclusive access to our on-site private gym at our head office.
- Fuel your growth with the Tuition Assistance Program.
- Double the impact of your generosity with Company Matched Charitable Donations.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.#LI-AH1Follow useasyfinancialeasyhomeAbout usService ratingPersonal loansLease to own