Senior Manager, Stakeholder Relations

Metrolinx

  • Canada
  • Permanent
  • Temps-plein
  • Il y a 13 jours
Job Category: ManagementJob Description:Contract up to 12 monthsMetrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.The Stakeholder Relations team builds strong, strategic relationships that foster trust, generate goodwill and amplify key initiatives. Through collaboration, advocacy and meaningful engagement, the team connects with stakeholders to enhance public confidence and advance Metrolinx's mission to connect communities through an integrated transportation system.We are seeking a leader who wants to be part of a new and best-in-class strategic stakeholder engagement team. As our ideal candidate, you have a keen interest in creating, growing and maintaining strategic relationships with broader industry and thought leaders, such as business groups, trade unions and industry associations. You are a natural communicator and storyteller who will represent Metrolinx to a range of audiences, big and small. You have proven political acuity skills to appreciate and navigate the relationship between the Government of Ontario and its Crown Agencies. You thrive in ambiguity and relish the chance to fill in the blanks.As a leader in the Community, Communications & Stakeholder Relations Division, you are expected to foster an inclusive, respectful, and people-first culture; provide clear direction and coaching that empowers teams to succeed; model accountability and integrity in your decision-making; collaborate across teams to drive results; and lead through change with resilience and a continuous improvement mindset. We're looking for leaders who inspire trust, shape culture, and move ideas forward.What will I be doing?
  • Develop and implement comprehensive stakeholder engagement strategies to build and sustain positive relationships.
  • Lead efforts to enhance Metrolinx's public profile and advocate for its initiatives and projects among external groups as identified in the annual strategic plan. Contribute to the strategic plan to build a community of support for transit initiatives among key stakeholders.
  • Design and implement comprehensive policies that align with Metrolinx's overall business goals with external relationships and provide a consistent organization-wide stakeholder experience.
  • Manage mechanisms to evaluate the effectiveness of stakeholder engagement, including collecting and analyzing data on stakeholder feedback, engagement levels and outcomes.
  • Identify and seek opportunities to improve relationships with stakeholders, working closely with internal teams to effect change.
  • Oversee the strategic alignment of external and internal communications programs and products associated with stakeholder requirements.
What Skills and Qualifications Do I Need?
  • Completion of a degree in Communication, Community/Public Relations, or a related discipline or a combination of education, training and experience deemed equivalent.
  • Demonstrated experience managing stakeholder relations, including leading teams and preferably with government relations experience.
  • Strong understanding of stakeholder engagement principles, practices, and methodologies.
  • Demonstrated experience in developing and implementing strategies and plans for complex projects or initiatives.
  • Proven ability to build and maintain positive relationships with diverse stakeholders that benefit from, directly contribute to, and influence transit and transportation in Ontario.
  • Proven experience leading teams directly and working with internal matrix organizations.
  • Problem solving and oral/written/presentation skills to guide production of creative tactics, and to assimilate diverse or complex information for communication to stakeholder audiences of varied knowledge and understanding.
  • Working knowledge of corporate communications (e.g. media, public relations), and the principles, practices, and use of multimedia. (e.g. audio/visual, print, and web), media relations, issues management, business communications, and planning, corporate branding, journalism, and new social media applications.
  • Familiarity with relevant legislation (e.g. Metrolinx Act, Places to Grow Act, Planning Act, Building Transit Faster Act, Municipal Act, etc.) is an asset.
Don't Meet Every Requirement?If you're excited about working with Metrolinx but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.Accommodation:We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email .Application Process:All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the before submitting your application.Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.#LI-SS1

Metrolinx