Assistant General Manager- Operations

• Assist in managing operational systems, processes, and policies in support of the organization's mission, particularly for CLASS 1 (a), airport operations.
• Communicate effectively with key stakeholders about job site conditions and concerns that may impact operational requirements.
• Support the enforcement of all protocols related to the aviation industry, client requirements, legislation, and division-specific guidelines.
• Assist in financial management, including planning, systems, and controls of the branch. Participate in financial reviews to stay informed about the business's state.
• Collaborate with the management team to assess operational effectiveness and strategize for enhanced workflow and productivity.
• Contribute to short-term and long-term planning, and support initiatives that promote operational excellence within the organization.
• Facilitate efficient collaboration and coordination between departments, maintaining communication with managers to ensure successful job completion and compliance.
• Assist in reviewing and approving operational schedules and workforce planning models. Support in auditing and managing branch overhead.
• Participate in operational meetings with direct reports to discuss performance results, customer surveys, and compliance scores. Keep abreast of corporate and industry changes.
• Demonstrate understanding and participation in safety principles and practices; adhere to all safety policies and procedures to maintain a safe work environment. Support liaison efforts with the Health and Safety internal community for compliance.
• Help manage and optimize the effectiveness of supporting departments (Human Resources, Quality, Administration, and Finance) by ensuring coordination and communication between business functions.
• Support a labour relations strategy that aligns with operational needs and upholds the company's culture and values.

• Bachelor's degree in business management or related field or equivalent work experience
• A minimum of 5 years experience as a senior manager, including overseeing a team
• Preference will be given to individuals with experience in the aviation industry

• Demonstrated ability to develop and implement action plans that achieve objectives.
• Experience and track record leading, motivating, and coaching a management team to success.
• Focused on continuous improvement, must be creative and an innovative thinker.
• Strong commitment to teamwork.
• Solid operational background.
• Highly flexible and adaptable to support 24/7 operation.
• Ability to work under pressure and handle stressful situations.
• Strong understanding of legal requirements and responsibilities in a unionized environment.

• Team Building and Communication: must be able to support the development of a healthy internal culture that retains key employees and encourages their professional development.
• Strategic Planning: must ensure the development and implementation of a clear strategic plan for an organization or business unit.
• Financial planning: responsible for looking at the future of the business and making key investments and investment recommendations.

• Proven Visionary Leadership: provides clear goals, outlining a strategic plan for achieving those goals and equipping and empowering each member to act on the plan at the organizational, team and individual levels.
• Conflict Management: the ability to help others through emotional or tense situations, tactfully bringing disagreements into the open, and defining solutions that everyone can endorse.

• Most of the time is spent in an office environment (indoors), but may on occasion work outside, with frequent opportunity to move about.
• Physical requirements include but are not limited to - standing; lifting; bending, stooping, kneeling
• Ability to mentally focus and concentrate for prolonged periods of time.
• Analyzing information and evaluating results to choose the best solution and solve problems.

• Are exposed to sounds and noise levels that are distracting or uncomfortable on a weekly basis.
• Work near others. They often share the same workspace
• Generally, work a set schedule, but can be altered frequently, resulting in schedule changes.
• Overtime is common.

• Employment Type: Permanent
• Location: Montréal, QC

GardaWorld