
Billing Specialist - Hybrid
- Cambridge, ON
- Permanent
- Temps-plein
- Resolution of discrepancies between carrier and company through investigation of transactions entered through our internal system vs. transactions billed by the carrier
- Working with carriers to understand why differences between billings have occurred and collaborating to resolve the differences
- Reconciliation of client accounts as requested, to resolve issues and ensure our internal system and client accounts are kept up-to-date and clean
- Reconciliation and assessment of carrier balances as needed, to investigate possible collection risks with receivable balances
- Specialized billing involvement on an as-needed basis, including but not limited to accounts with sub-broker commissions, subscription policy billing, and training our lines of business
- Risk analysis and reporting on accounts receivable to leadership and assessing whether there is potential bad debt
- Helping to prevent future discrepancies through exception reporting and corrections
- Strong Microsoft Excel skills and proficient use of Microsoft Outlook
- EPIC knowledge is an asset, but not required
- Strong problem identification and resolution skills
- Strong attention to detail, adaptability, and communication skills
- Accounting/finance background is an asset
- Ability to work independently and collaboratively
- Professional, responsive, and a positive work attitude is essential
- Competitive salary
- Participate in our comprehensive benefits plan on day one — no waiting period
- Company-matched Retirement Savings Plan
- Company-paid training and development courses
- Community involvement
- Hybrid work environment