Transit Supervisor - Vernon, BC

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  • Vernon, BC
  • 37,61 $ par heure
  • Permanent
  • Temps-plein
  • Il y a 16 jours
Transdev Canada is hiring a Transit Supervisor for our Vernon location.As a Transit Supervisor, you will be responsible for supervising and coordinating bus drivers, ensuring safety standards are upheld and schedules are met. You will play a key role in maintaining safe, reliable transit service by making timely, informed decisions, supporting operators, responding to incidents, and managing real-time challenges so that riders and staff can depend on consistent, well-coordinated service. This is a Full-time, unionized, on-site position based at our Vernon location.Your role:
  • Demonstrate the ability to work safely and follow established safety protocols.
  • Provide on-road and in-office supervision of transit operations.
  • Support operators with service issues, customer interactions, and operational challenges.
  • Monitor service delivery, schedule adherence, and route performance.
  • Conduct incident follow-ups, preliminary investigations, and required documentation.
  • Assist with operator coaching, mentoring, and performance management.
  • Ensure compliance with safety standards, operational procedures, and collective bargaining agreement (CBA) provisions.
  • Liaise with dispatch, maintenance, and management to ensure smooth daily operations.
  • Represent the company professionally in all interactions with staff, customers, and stakeholders.
  • Oversee daily transit operations and overall service delivery.
  • Supervise operators and frontline staff, including coaching and disciplinary actions as required.
  • Respond to incidents, service disruptions, and customer concerns.
  • Conduct safety checks, ride-along evaluations, and incident reporting.
  • Manage schedules, staffing levels, and shift communications.
  • Utilize transit systems such as Geotab, Traffic Studio, dispatch tools, and reporting software.
The perks:
  • Competitive hourly pay of $ 37.61/hr.
  • A great work environment.
  • The ability to have a positive social impact by operating sustainable mobility solutions.
  • Join a Group committed to encouraging diversity and employee development.
  • Opportunities for career advancement due to a strong presence across North America.
Your profile:
  • High school diploma or equivalent.
  • Valid Class 1 or 2 driver’s license with air brakes; transit driving experience is an asset.
  • Clean driving record and ability to pass a criminal background check and drug/alcohol screening.
  • Minimum of 3–5 years of experience in public transit operations, including at least 2 years in a supervisory role.
  • Thorough knowledge of local and provincial traffic laws and safety regulations.
  • Experience in supervision, safety, and customer service is an asset.
  • Security and Conflict Resolution training is considered an asset.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and ability to work independently.
  • Strong organizational and time management skills.
  • Customer service–oriented with a professional and approachable demeanor.
  • Proficiency in Microsoft Office (Excel, Word) and other Windows-based programs.
  • Physical ability to perform the essential functions of the role, including boarding and inspecting vehicles.
Your location:
  • This is a full-time, unionized, on-site position based at our Vernon location.
  • Schedule: Tuesday to Thursday, 2:00 PM to 10:00 PM; Friday and Saturday, 10:00 AM to 6:00 PM.
Join an International Group strongly rooted in the communities.Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.Because we are people serving people, our 105,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.And what about you? What drives you?

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