Microsoft IT Specialist

Cube Packaging Solutions

  • Aurora, ON
  • 80.000-90.000 $ par an
  • Permanent
  • Temps-plein
  • Il y a 20 jours
  • Postuler facilement
POSITION SUMMARY:The Microsoft IT Specialist designs, implements, and manages technologies that enable a modern, often cloud-based, workplace, focusing on Microsoft solutions like Intune, Azure, and Office 365, while ensuring user experience and security.Key Responsibilities and Skills:
  • Proficiency in Microsoft 365 solutions including hybrid environment (Teams, SharePoint, Exchange Online, OneDrive), Azure Active Directory, On Prem Active Directory, Intune, and Configuration Manager (SCCM) is crucial.
  • Managing and supporting Windows 10/11-based devices, including deployment, patching, application management, and security.
  • Assisting in transitioning to cloud-based services and modernizing the workplace infrastructure.
  • Implementing and enforcing security policies, protecting data, and mitigating risks in the modern workplace environment.
  • Providing technical support and resolving issues related to Microsoft 365 and IT technologies.
  • Using scripting and automation tools to streamline processes and improve efficiency.
  • Creating and maintaining documentation, policies, and procedures for IT technologies.
  • Working with other IT team members, stakeholders, and end-users to deliver solutions and ensure a positive user experience.
  • Participating in planning, design, and delivery of IT initiatives.
  • Deep understanding of desktop management tools and techniques.
  • Knowledge of endpoint security aspects and best practices.
  • Identifying areas for improvement and driving initiatives to enhance the quality and effectiveness of workplace technologies.
  • Resolving L1, L2 and L3 tickets from users on reported problems adhering to the internal SLA’s.
Education/Experience:
  • Bachelor’s or master’s in information systems, Information Technology, Computer Science or Engineering, or equivalent.
  • Minimum of 3 to 5 years IT system support and implementations management.
  • Microsoft certification for Azure platforms.
  • Strong Microsoft system administration and troubleshooting skills.
  • VMWare knowledge is an asset.
  • Network architecture and configurations is an asset
Soft Skills
  • Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Interpersonal Skills - the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
  • Oral communication - the individual speaks clearly and persuasively in positive or negative situations, group presentations and meetings.
  • Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Quality control - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
  • Adaptability - the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events.
  • Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Other Job Requirements
  • Must have a strong command of the English language.
  • Must have reliable transportation; occasional travel may be required.
Benefits
  • Extended Dental, Health and Vision coverage
  • RRSP match
  • Bonus potential in addition to base pay
  • Free on-site parking

Cube Packaging Solutions