Managing Solution Architect, ServiceNow
- Burnaby, BC
- Contrat
- Temps-plein
Job ID: 81935
Location: Burnaby, British Columbia – Remote (PST)Overview:
Following rapid expansion within our SaaS ServiceNow practice, we are seeking a Managing Solution Architect (Sr. ServiceNow Technical Consultant) to lead key engagements. This is a remote position ideal for candidates with deep expertise in ITOM Discovery, Service Mapping, and data integrations across complex enterprise environments.What you will be doing:
You will be responsible for the design, development, and deployment of advanced ServiceNow solutions, with a focus on ITOM, CMDB, and system integrations. You’ll lead data mapping and transformation efforts while supporting cross-platform integrations with external systems.
Design & ArchitectureArchitect and deliver ServiceNow solutions aligned to customer needs.Build and maintain service maps using Discovery patterns.Ensure the accuracy of CMDB and related infrastructure representations.Integration & Data MappingLead integrations using REST, SOAP, FTP/SFTP, and MID Server.Map and transform data from external systems into ServiceNow.Validate data flows and ensure integrity during migration and integration.Optimize integration performance and resolve related issues.Customization & SupportConfigure and customize ServiceNow modules and workflows.Support enhancements related to data transformation and integration.Maintain detailed technical documentation.Collaboration & DeliveryWork closely with business analysts, architects, and technical teams.Participate in release planning and integration roadmap development.Recommend process improvements and automation opportunities.What you must have:
Education & ExperienceBachelor’s degree in Computer Science, IT, or a related field.At least 7 years of ServiceNow experience, including ITOM Discovery & Service Mapping.Technical SkillsAdvanced hands-on experience with ServiceNow ITOM (CMDB, Service Mapping).Proficient with Integration Hub, REST/SOAP APIs, FTP/SFTP, MID Server.Skilled in ServiceNow scripting (JavaScript).Strong knowledge of data transformation tools (Import Sets, Data Sources, Transform Maps).Experience in cross-platform integrations and performance optimization.For more information about TEEMA and to consider other career opportunities, please visit our website at