Bailey House Caseworker
The Salvation Army
- Yellowknife, NT
- 27,23-29,71 $ par heure
- Permanent
- Temps-plein
- Complete intake and admissions forms.
- Facilitates client admissions in a courteous, non-judgemental, and expeditious manner
- Develop Resident Personal Development Plan/Resident Action Plan
- Support residents in living independently and maintaining their living unit
- Case management (Case notes)
- Utilize resident data base, document as outlined by policy
- Attend case conferences and staff meetings
- Immediately reporting critical incidents to the on-call supervisor or the House Coordinator
- Program development and delivery
- Providing consistent routine care according to policy and procedure manual and promptly identifying potential problems and inconsistencies to the coordinator
- Plans, prioritizes, and helps co-ordinate the client care delivery at the commencement of each shift
- Meeting with residents as assigned and required by program
- Reading Clients files, logs and other documents as required by policy
- Assist in community placement of residents to accomplish their PDP/RAP
- Referrals and Advocacy on behalf of residents
- Signing Guests in and out
- Facilitate outside agencies delivering in house programming
- Communicates and interacts appropriately with clients, demonstrating a non-judgmental approach, sensitivity, empathy, understanding, support, and respect for the worth and dignity of the individual.
- Participates in facilitating lectures/workshops within SA or the community as required
- Ensuring Resident Personal Development plans are followed and modified when needed
- Facilitate resident house meetings/programs.
- Understands and adheres to legal requirements
- Assuring security of facility through locking appropriate doors and monitoring clients coming and going. This includes monitoring security camera
- Maintains current understanding of SA Bailey House policies and procedures
- Understands and can implement emergency procedures related to the facility and/or the clients i.e., CPR, fire evacuations, etc.
- Maintains and uses supplies prudently
- Completes unusual occurrence and incident documentation as required
- Identifies and reports any unsafe conditions promptly to The Salvation Army NWT Resource Centre Occupational Health & Safety Committee
- Knows the Centre's physical layout, including location of fire pull boxes, extinguishers, emergency phones, maintenance rooms, boiler room, etc.
- Performs resident, guest, hall and stairwell checks for security and maintenance of building
- Performs unit searches at the direction of the House Coordinator
- Assists with orientation of new staff
- Maintaining accurate client records
- Relays pertinent information related to client concerns, staff performance issues, operational issues, community issues, etc. promptly to appropriate personnel
- Maintains healthy working relationships with other NWT Resource Centre staff, allied professionals, and other referral parties
- Follows formal lines of communication as identified by Bailey House organizational structure
- Attending all scheduled staff meetings and case conferences
- Provides assistance to other units within the NWT Resource Centre as required where skills permit and where operationally feasible.
- Performs routine phone duties to expedite client admissions and general reception in accordance with Bailey House protocols, practices, and procedures.
- Attends available training/in-service presentations/courses
- Utilizes resources at the NWT Resource Centre as well as other community resources
- Contributes to development of and participates in Continuous Quality Assurance Program
- Reads addiction related articles assigned
- Maintain a current knowledge of issues related to homelessness, mental health and transitional services for Corrections and Justice Services
- Valid Vulnerable Sector Screening
- Security Clearance from Public Services and Procurement Canada will be required
- Valid First Aid certificate
- WHMIS
- The Salvation Army on-line certification for abuse prevention
- Clear internal abuse registry check
- Participate in mandatory yearly training