Insurance Disability Case Manager
- Waterloo, ON
- Contrat
- Temps-plein
Disability Case ManagerDuration:
6 month contract, after which role will become permanent.Principal tasks and responsibilities include:
- Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
- Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
- Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
- Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
- Build strong, trust-based relationships with clients, employers, and healthcare providers.
- Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.
- Previous experience working as a Disability Case Manager.
- 2+ years of professional experience, ideally in healthcare or case management
- Strong analytical and decision-making skills
- Resilience and adaptability in fast-paced, emotionally complex situations
- Comfort with digital tools and multiple platforms