Manager, Infrastructure
BC Ferries
- Vancouver, BC
- 98.500-123.100 $ par an
- Permanent
- Temps-plein
- Managing and guiding Infrastructure Specialists focusing on the installation, configuration, and monitoring of server and storage systems across on-premise and cloud-based virtualized environments;
- Establishing and fostering a highly motivated, committed, and flexible workforce through mentoring, leadership, and professional guidance;
- Liaising with Enterprise and Solution Architects on infrastructure direction, standards, and trends;
- Ensuring accurate and timely communication of information to Senior Management to support tactical and strategic decision-making;
- Developing and maintaining overall strategic technology direction and standards for server and storage hardware;
- Directing security and patch management processes for server environments;
- Developing and maintaining departmental policies and procedures;
- Contributing to the resolution of business problems by participating in regular meetings with business areas and ensuring implementation of resulting action plans;
- Facilitating change management related to the configuration, testing, implementation, and post-implementation review of modifications and enhancements;
- Proactively ensuring the functionality, reliability, and stability of systems through effective backup and recovery, disaster recovery, job scheduling, performance monitoring and tuning, and capacity planning;
- Providing high-level strategic technical architecture guidance for the design and maintenance of storage and physical and virtual server infrastructure across on-premise and cloud environments;
- Recommending and deploying new products and tools or enhancing existing tools;
- Managing primary and backup data centres and all shore- and vessel-based server rooms across the fleet;
- Developing and managing operating and capital projects, including technology refresh initiatives;
- Resolving high-priority and complex customer issues and recommending appropriate strategies for data centre environments;
- Supporting the Technology Services budget by recommending server, storage, and security requirements;
- A bachelor’s degree in Computer Systems or an IT related discipline from a recognized college or technical school and/or significant professional experience in Information Technology
- 4+ years of experience building, maintaining, and supporting server environments in an Information Technology setting, including Windows and Linux platforms (required)
- 4+ years of experience designing, building, and managing enterprise-level systems, including virtual server environments and system management tools (preferred)
- 4+ years of experience supporting storage infrastructure, including SAN environments (preferred)
- 4+ years of experience leading and motivating diverse technical teams (preferred)
- 1+ year of experience migrating on-premise workloads to cloud environments (required)