Technical Writer

Robert Half

  • Calgary, AB
  • Temporaire
  • Temps-plein
  • Il y a 6 jours
Job Description:Our client is seeking a Technical Writer to produce high-quality API and integration documentation using MadCap Flare. The successful candidate will work closely with developers, architects, and product teams to capture technical details and present them in a structured, accessible format for both internal and external audiences.Key Responsibilities:
  • Review and understand the client's API specifications, integration workflows, and system architecture.
  • Produce developer-focused documentation in MadCap Flare, including API references, authentication processes, and endpoint usage.
  • Create integration guides detailing how the client's systems connect with third-party platforms.
  • Develop supporting diagrams (data flow, sequence, and system architecture).
  • Apply single-sourcing and conditional content strategies to deliver multiple outputs (HTML, PDF, online help).
  • Collaborate with SMEs to validate technical accuracy.
Requirements:Required Skills & Experience:
  • 5+ years of experience as a Technical Writer in a software or IT environment.
  • Proven experience documenting REST/SOAP/GraphQL APIs and system integrations.
  • Proficiency with MadCap Flare, including topic templates, TOCs, style sheets, and multi-channel publishing.
  • Ability to work from developer notes, API specs, and direct SME interviews.
  • Strong understanding of software integration concepts and data exchange protocols.

Robert Half