Content Moderator (Bilingual: Hebrew/English) On-Site
Concentrix Voir toutes les offres
- Mississauga, ON
- 23,00 $ par heure
- Permanent
- Temps-plein
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Content Moderator, you’ll:Review products offered for sale on the client’s platform to ensure that they do not violate any current policiesAddress sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing materialIdentify trends that highlight gaps in social media policiesDemonstrate an understanding of market-specific legal and cultural practices that enable effective content reviewAnalyze and independently render decisions against high volumes of live and active issues regarding social media user behaviorProvide information, educate customers to update trackers, update required applications & tools and keep internal stakeholders informed of issuesBe available to work within rotating shifts (Early Morning and/or late Night, weekends/ Long weekend/Statutory Holidays)Deliver expert customer experiences…with a smileYOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:Excellent written and verbal communication skills in English and one of the following languages: HebrewClear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilitiesDeep familiarity with internet technology, streaming, internet slang/colloquialisms and internet cultureEvaluate information and quickly/independently develop a sound conclusion based on an existing frameworkMentally and emotionally able to handle offensive or disturbing behavior, language, and contentAbility to monitor several information flows simultaneouslyWHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:The base salary range for this position is $23/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.DailyPay enrollment option to access pay "early," when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyA modern, state-of-the-art office setting with advanced technologies and a great teamPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportREIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.JOB AVAILABILITYWe accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.Physical and Mental RequirementsThe employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.Equal Opportunity StatementConcentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.Reasonable Accommodation StatementConcentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.Artificial Intelligence (AI)As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.Work AuthorizationOnly qualified applicants who are legally authorized to work in Canada will be considered.For further information on available work provinces and Equal Employment Opportunity as an applicant, please click .Location: CAN Mississauga - 6725 Airport RDLanguage Requirements: English, HebrewTime Type:Physical and Mental Requirements:The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.Equal Opportunity Statement:Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.Reasonable Accommodation Statement:Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.Artificial Intelligence (AI):As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.Work Authorization:Only qualified applicants who are legally authorized to work in Canada will be considered.For further information on available work provinces and Equal Employment Opportunity as an applicant, please click