Office Administrator & Operations Coordinator

POWERGROUP Resources

  • Hamilton, ON
  • 25,00-28,00 $ par heure
  • Contrat
  • Temps-plein
  • Il y a 15 heures
  • Postuler facilement
At Verbinnen's Nursery as the Office Administrator & Operations Coordinator, you will play a pivotal role in supporting the daily functions of the office and coordinating operational activities. Your contributions will directly impact the efficiency and organization of the business, ensuring smooth workflows and excellent customer service. This role is essential in maintaining system accuracy, streamlining administrative processes, and ensuring smooth communication across teams and with customers.The ideal candidate is proficient in Microsoft Office, experienced in business operations and office management, and thrives in a fast-paced, team-oriented environment.This is a 16-month contract position with the potential for extension or transition into a permanent role based on performance and business needs.Key responsibilities include:
  • Providing day-to-day administrative and office support, including managing shared inboxes, documentation, and office supplies
  • Handling customer communications by answering incoming calls and responding to emails promptly and professionally
  • Maintaining data and systems accuracy through high-volume data entry for orders, quotes, shipments, inventory, and customer/vendor records
  • Supporting sales operations by preparing and sending customer quotes and order confirmations, confirming delivery dates, and maintaining organized order documentation
  • Assisting with planning and coordination by supporting weekly scheduling, preparing shipping paperwork, and planning upcoming operational needs
  • Coordinating logistics and shipping by scheduling deliveries/pickups, preparing driver paperwork, maintaining shipping calendars, arranging LTL freight carriers, and communicating with shippers and crew
  • Supporting billing and invoicing by preparing and issuing accurate invoices as applicable
RequirementsRequired Qualifications:
  • 3+ years of experience in office administration, operations coordination, or logistics coordination
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • High-volume data entry experience maintaining accurate order, shipment, inventory, and customer/vendor records
  • Experience coordinating logistics and shipping, including scheduling deliveries/pickups and arranging LTL freight carriers
  • Experience preparing shipping documentation such as packing slips and bills of lading
  • Experience supporting sales operations by preparing and sending customer quotes and order confirmations
  • Experience creating and maintaining SOPs or process documentation for administrative and operations workflows
  • Professional working proficiency in English for customer phone and email communication
  • Legally eligible to work in Canada without visa sponsorship
  • Experience handling customer communications via phone and email in a professional setting
Preferred Qualifications:
  • Experience supporting billing and invoicing tasks
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience in administrative support, office management, or business operations
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • High attention to detail and accuracy
  • Ability to work independently and collaboratively
Benefits
  • Jan-Feb 8:00am-4:30pm
  • March 7:30am-4:30pm
  • April-June 7:30am -5:30pm
  • July-Dec 7:30am-4:30pm
  • 2-3 week shut down at Christmas time.
  • Benefits after 6 months
  • $25-$28/hour

POWERGROUP Resources