Food Service Manager

• Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
• Model the values and leadership behaviours of organization and inspire other to do the same.
• Participates in the development of and ensures compliance with standard operating policies, procedures and other operational foundations required in the provision of Food Services.
• Plans, directs and supervises the preparation and service of high quality food operating in compliance with related regulations including Licensing, Worksafe standards & best practices.
• Participates in the management of assigned Food Services budgets.
• Participates in the development of operational plans and goals for the department consistent with the facility / organization’s mission and strategic plan.
• Performs ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
• Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
• Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
• Coordinates orientation for new and existing employees on work procedures and proper use of equipment
• Coordinates Food Services related in-services and annual educational opportunities for staff such as WHMIS, fire procedures, injury prevention, and food safety.
• Evaluates staff work performance by completing annual and probationary performance appraisals. Provides constructive support & guidance to employees in areas requiring improvement.
• Ensure food preparation adheres to food safety principles to ensure resident safety.
• Establishes work routines, and cleaning schedules.
• Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents’ nutritional and therapeutic needs, and meets the facility and resident’s expectations.
• Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
• Works with other facility departments in the planning & delivery of special events / meals and programs as required.
• Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
• Other related duties as required

• Graduation from a recognized program in Nutrition and Food Services Management
• Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician
• Food Safe Level 1 mandatory; Level 2 an asset
• A minimum of two years Food Services supervisory experience in a geriatric residential setting including direct experience managing staff.
• Experience managing unionized staff an asset.
• Current Serving It Right Certification mandatory.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

• High standards for customer service, food safety, & cleanliness.
• Professional appearance, and good physical health
• Demonstrated effective planning, time management and organizational skills
• Ability to work independently with minimal supervision
• Ability to operate related kitchen equipment
• Excellent written and oral English skills
• Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.
• Ability to handle multiple tasks at one time.
• Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility
• Ability to operate related Housekeeping and Laundry equipment
• Excellent written and oral English skills
• Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.
• Ability to handle multiple tasks at one time and problem solve.
• Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility.

Retirements Concepts