
Logistics Coordinator - Air import
- Richmond, BC
- 45.000-52.000 $ par an
- Permanent
- Temps-plein
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
- Working within the guidelines outlined in the Expeditors culture and mission statement.
- Keeping the work area in an organized and tidy manner.
- Utilize computers and equipment for company business only.
- Dress according to company policy.
- Portraying a professional attitude at all times and a willingness to work as a team member.
- Sick days and appointments: As per Expeditors Policy.
- Complete all work within the guidelines and Air Lateral/OPS requirements.
- First priority of this job function is the handling and expediting of "live shipments"
- Tracing and tracking of inbound freight from overseas pre-alerts to tracing with the airlines
- Clerical responsibilities: logging pre-alerts, entering client numbers and making folders, filing
- Enter event codes as trained and outlined in the Air Lateral/OPS manual.
- Follow customer SOP.
- Communications:
- Respond to E-mails in a timely manner. If an e-mail needs more research or time, then must send a message to the sender keeping them updated.
- Overseas (origin) must be kept up-to-date on the status of shipments
- Pickup phone calls within the department.
- Scan all documents into the system as required.
- It is the Air Import Agent's responsibility to advise and discuss with the supervisor if any part of the above responsibilities cannot be completed.
- Daily review of the Breakbulk and Electronically Logged Reports
- If for any reason, whatsoever, this cannot be done as stipulated above, the import agent is to notify their supervisor immediately as this will affect the weekly Air Lateral quality results.
- Closing and settling shipments according to Air Lateral/OPS manual
- Bill customer timely according to Air Lateral/OPS manual
- Correct EDI and billing errors based on daily/monthly reporting tools provided.
- University Degree or Industry Specific Diploma
- 1-2 years of experience in the industry is ideal
- Computer savvy
- Customer service experience is a plus
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program