
People Consulting - Workforce advisory - Senior Manager- Healthcare- Toronto
- Toronto, ON
- Permanent
- Temps-plein
- You will have already achieved outstanding professional success and are a seasoned senior consulting professional with healthcare and people advisory experience
- Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, leadership development, HR department transformation, etc.
- Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs;
- Understanding the client's business and recognize key performance drivers and healthcare trends.
- Working with senior leadership to create alignment in order to support program success
- Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
- Leading and developing more junior resources
- Leading business development activities and pursuits
- Collaborating with a broad team of healthcare consultants and people advisory consultants
- Flexibility and ability to travel
- Demonstrate a thorough understanding of complex change concepts.
- Lead client engagement teams and work with healthcare clients to deliver quality professional services.
- Develop and successfully manage to project budget.
- Oversee the delivery of quality services.
- Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes.
- Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
- Focus on deliverables and client business priorities.
- Manage expectations of service.
- Understand the healthcare industry and recognize key performance drivers and industry trends.
- Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
- Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
- Have a passion and understanding for healthcare industry and recognize key performance drivers and business trends.
- Identify and deliver new business opportunities, including supporting RFP responses and client proposals.
- Understand EY and its service lines and actively assess/present ways to serve clients.
- Develop long-term client relationships and networks.
- Develop relationships with other EY team members across all practices to serve client needs.
- Project management experience
- Experience managing staff on multiple projects and providing direction to team members
- Strong analytical and problem solving skills
- Excellent oral and written communication skills, including the ability to adapt messaging and style to suit the needs of different audiences.
- Strong facilitation skills, including the ability to design meeting agendas or workshop activities to design creative solutions, build commitment to outcomes and drive decision making.
- High level of motivation and a self-starting attitude
- Ability to think outside of the box, thrive on new challenges
- Strong work ethic
- Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
- A degree in healthcare management, business administration, or a related field is required. Advanced degrees in a related field are highly desirable.
- Approximately 8+ years of experience in providing healthcare advisory services, within healthcare organizations or as a consultant, in a number of the following areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
- Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
- PROSCI or other industry standard Change Management Certification is considered an asset
- Experience in delivering change solutions for all portions of project lifecycles, including Assessment, Design and Implementation is considered an asset
- Experience leading a team
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you