
Front Desk - OPENER
- Port Coquitlam, BC
- 17,85 $ par heure
- Permanent
- Temps-partiel
- Must be available 3 weekdays (4:45am-9:45am) & 1 weekend (mids)
- Requested training shifts may be mid day for the first 7-10 days of employment.
- Shifts are 4-6 hours in length - aprox 15-20 hours per week.
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Valid First Aid certification an asset.
- Fluent in English - Ability to speak other languages an asset.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (important for openers and closers due to limited bus services in this area)
- Complete all On boarding and intro training in full.
- Greet members and guest enthusiastically to encourage a positive culture at the club.
- Ensures all member and guest inquires and requests are handled with care and professionalism.
- Ensures all notes and tracking on comments and concerns are tracked using appropriate company software's.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are completed in detail.
- Ensure all payments and cash handling is completed in detail - balanced and all POS transactions are closed.
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Work closely with leaders and team members to ensure facility is cleaned and well upkept during open/shift hours.
- Ensuring all proper closing procedures are completed with team members.
- Preform any general end of night cleaning duties and communications to external cleaners as needed.
- Complete any and all general administrative and clerical duties as needed by the company.
- Positive, rewarding, and collaborative team environment.
- Complimentary club membership.
- Discount on Gold’s Gym merchandise and services.