Security Assistant Site Supervisor - Park Place Mall
- Lethbridge, AB
- Permanent
- Temps-plein
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsJob Functions:The Assistant Site Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. This position provides a critical role determining the appropriate times to perform legal arrests. The Assistant Site Supervisor must be familiar with and follow all current policies and procedures for the mall and Paladin Security.Job Skills/Requirements:Responsible for checking to see that site policies and procedures are adhered to, while ensuring guards are following contractual obligations.Ensure all staff members receive adequate and sufficient information to commence duties at sites.Monitor, identify and report any health and safety deficiencies on their sites, and instruct all staff in good work safe practices.Ensure the Guards Orientation Check List is completed within the allotted time frame.Provides guards with continued and adequate training as it relates to the duties and responsibilities of the position.Ensure new guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual. Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the appropriate ManagerProvide constructive feedback and suggestions to the Site Supervisor about any relevant staff issues.Ensure all email inquiries, requests, etc. are attended and replied to in a timely fashion.Support all staff to ensure their needs and concerns are addressed as appropriate.Assist with preparing probationary and yearly staff evaluationsCommunicate appropriate information, so any outstanding issues can be resolved.Monitor daily and nightly incident reports to ensure both relevancy and accuracy.Ensure that all services provided by site staff, are delivered as per clients’ request.Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure ManualProvide a weekly summary of events and issues to the Site Supervisor.All other duties as requestedRequirements:Hold a valid security licenseComputer literate and able to easily assimilate knowledge of site systemsExcellent communication skills, both written and verbal Strong knowledge of the security functions & requirements at the siteDependable & professional in all job functions Able to display objectivity and sound judgmentAble to inspire others by knowledge, experience and a willingness to assistSUPERVISORY RESPONSIBILITIES:Supervises day-to-day activities; provides training, planning, assigning and directing work; appraise performance, rewarding, and disciplining employees; and addresses complaints and resolving problems.Education Requirements (All)High School Diploma/GEDCertification Requirements (All)Valid Alberta Security LicenseAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Client Service ManagerThis is a Full-Time positionNumber of Openings for this position: 1