
SMB Account Manager
- Toronto, ON
- Permanent
- Temps-plein
- Manage a book of business of existing clients to effectively renew and expand accounts usage
- Develop renewal plans with Customer Success to maximize expansion and help introduce new usage, tools, and products to current clients
- Conduct product demonstrations
- Research accounts, identify key champions, generate interest and obtain business requirements
- Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
- Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
- Manage and maintain accurate leads, opportunities, and account information within
- Achieve or exceed monthly and quarterly targets
- Coordinate internal resources to solve client's issues and execution of service agreements
- BA/BS or equivalent experience preferred
- 2+ years of demonstrated successful software sales, preferably B2B
- Experience using a consultative, solution-based sales methodology desired
- Proven record of success in an inside sales and or outside sales based selling model
- Ability and resilience to work in a fast-paced sales environment
- Ability to develop trusted relationships
- Proficiency with Microsoft Office products and online collaboration tools
- Experience with CRM and opportunity management systems, preferably
- Proven ability to develop and manage pipeline and forecasting