Collections Specialist

• Manage and oversee business-to-business collections, ensuring timely payments and resolving outstanding balances.
• Monitor and reconcile accounts to ensure accurate payment records and financial reporting.
• Collaborate closely with the Accounts Receivable team to identify and address payment issues.
• Investigate and resolve reasons for delayed or missed payments, maintaining clear and effective communication with clients.
• Maintain up-to-date knowledge of account statuses and work to resolve discrepancies efficiently.
• Perform general accounting clerk duties, including data entry and account monitoring.
• Utilize basic Excel skills to organize, track, and analyze financial data.
• Familiarize yourself with internal software systems to streamline collection processes.
• Contribute to improving collection strategies and processes to enhance operational efficiency.

• Proven experience in collections, accounts receivable, or a related accounting role.
• Strong problem-solving skills with the ability to identify and address payment issues effectively.
• Familiarity with basic Excel functions, such as data entry and organization.
• Experience working in a business-to-business (B2B) environment is preferred.
• Excellent communication and interpersonal skills for maintaining positive client relationships.
• Ability to adapt quickly to new software systems and processes.
• Strong attention to detail and organizational skills.
• Previous experience in the wood and furniture manufacturing industry is an asset but not required.

Robert Half