EAP Clinical Counselor (Arabic Speaking)
- Toronto, ON
- 62.000 $ par an
- Permanent
- Temps-plein
Onsite/Hybrid/Remote: Hybrid or remote depending on your proximity to our Toronto office.
Salary: $62,000 CAD a year
Years of experience: 1 year of direct counseling experience
Language: Clinical counseling experience in English and ArabicWhat you will do:Our EAP Counselors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: andIf you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.Responsibilities:
- Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Assess clients thoroughly to ensure appropriateness for short-term counselling.
- Assess and manage high risk calls and working closely with individuals at risk.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Collaboratively develop clear and concise treatment plans for clients.
- Maintain clear clinical and task-oriented documentation in case management system.
- Any additional tasks pertinent to the position, as deemed appropriate by management.
- Social worker, Counselor or Psychologist with accompanying Master’s degree or diploma
- Licensure or clinical certification preferred.
- Minimum 2 years direct client-contact providing counseling or mental health services
- Experience providing assessments and/or using clinical assessment tools.
- Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness,
- Integrative, Systemic counselling.
- Training in crisis intervention and supporting high risk clients beneficial.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.