Job Category: People & CultureJob Description:We are currently seeking a HR Advisor to join our team.The HR Advisor provides second-tier support to clients of the HR Service Centre, working within a service escalation process. This role provides advice and support to clients on HR policies, processes, practices and delivers on a wide range of HR services and advisory support to the organization, across all disciplines; and providing support with departmental projects and initiatives.Here's what would be included as a part of your typical day * Service Delivery: Provides quality and timely advisory services and solutions within the HR Service Centre to second-tier inquiries, and involvement in some first-tier support, serving as the primary escalation contact. Coaches and advises leaders on organizational policy, practices, and HR inquiries. Collaborates with functional experts within HR team to provide advice and guidance to clients. Collaborates with and supports other HR functional areas to ensure alignment and consistency of service delivery across the department. Updates various documents and creates new content and documentation to support employee self-serve and to keep the HR knowledge centre current and relevant.
Client Relationships: Maintains a strong understanding of First West's business lines and stays current on external HR related trends, legislation and best practices. Conducts site visits and attends business unit meetings as appropriate to develop relationships, provide information, and maintain understanding of business, culture and climate. Maintains compliance with all audit and risk management requirements. Supports and assists in the implementation of organizational change.
HR Reports: Prepares ad-hoc employee data and reports to support workforce analysis and planning. Analyzes relevant HR metrics and their relationship to business performance. Follows up on trends and initiates changes in the HRSC to optimize business performance.
Continuous Improvement: Seeks opportunities to optimize technology, improve workflow and processes and create more employee self-service opportunities and make recommendations for improvement through technology and business process optimization.
HR Projects: Leads, supports and delivers assigned projects and initiatives, as assigned. Collaborates with other HR functional areas as required.
Required Skills, Experience & Qualifications
Diploma in related field required
Bachelors degree and CHRP designation preferred
3 years of progressive experience in an HR role
Preferred experience:
HR Generalist
HR systems and/or service management systems
Working at a financial institution
Intermediate skills with computer software applications, e.g. MS Office
Comprehensive understanding of BC Employment Standards and labour laws
Proven understanding of HR processes, policies and procedures
Developed skills in customer service, facilitation and relationship management
Demonstrated experience in problem and conflict resolution
Demonstrated ability to diplomatically resolve complex employee issues, using sound judgement, decision-making and critical thinking
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
About Us:What's in it for you:First, we strive to make our team members feel genuinely rewarded. You'll have:
Mental health coverage and resources
Customizable health benefits, as well as topped-up parental leave
Performance-based compensation, employee banking advantages and group RRSP matching
Vacation time and flexible work arrangements to support your lifestyle
We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual's skills and experience, and may correlate with performance in the role.We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we're powered by giving back-in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.By joining our team, you'll be able to elevate your potential. Wherever your own purpose leads, we're here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.Take the next step in your career as part of our team. Apply for this opportunity!Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.Diversity, Equity, Inclusion & BelongingAt Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it's preparing materials in an alternate format, booking an accessible meeting room or other arrangement.Your individuality is welcome here.About UsWe're a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.
