Director, eCommerce Strategy Montreal, Quebec
Wavemaker
- Montréal, QC
- Permanent
- Temps-plein
- deep knowledge we have of our clients' business.
- confidence to challenge what's gone before.
- the support to go further than we thought possible
- Develop and manage high-level, multi-year growth strategies for the client, leveraging channel, retail, and media expertise.
- Actively participate in the development & delivery of e-commerce services + strategy across all brands working closely with the Managing Director and the internal and client e-comm team as well as retailers.
- Prepare insightful analysis, summarized in compelling reports, to provide ongoing delivery of insight to brands, from vendors, innovations, competitors.
- Routinely collaborate with the media team to arrive at strategy & recommendations supported by data and analytics.
- Collaborate closely with Walmart, Loblaws (SDM and PC Express), Instacart and other e-retail partners.
- Work with internal and external groups on the development and improvement of process.
- Oversee staffing training and developmental needs.
- Develop, solidify, and maintain client relationships ensuring collaboration, strong partnership, and a united vision to achieve client business objectives.
- Support client's plan presentations: accountable to ensure the plan answers the brief in a client appropriate manner that will drive their business goals.
- Help develop and steward client measurement plans and collaborate across disciplines to ensure KPIs (Key Performance Indicators) are delivered.
- The central POC & owner within the team of media-driven e-commerce business KPI's.
- Identifying tech, data & partnership opportunities that can improve & scale client outcomes, I.e., the thought leader and owner of products driven innovations.
- Development of industry and category POVs on respective client business
- Required to lead and present e-Retail QBRs.
- Minimum 8+ years of relevant digital, implementation experience or related working across
- Solid understanding of the e-commerce and e-retail ecosystems, beyond media; experience managing budgets
- Hands-on experience in developing and delivering insightful analysis, storytelling based on data and leading business review meetings
- Experience with Sponsored Search and Display on Walmart, Criteo, Instacart, LCL Media, Amazon; knowledge of digital media channels
- Data-driven decision making for business growth and customer acquisition
- Proven experience with people leadership to design a vision and strategy that motivates the
- Skilled at leading client conversations and managing client responsibilities.
- Demonstrated ability to manage concurrent projects
- Awareness of client business issues, industry/consumer trends, promotional resources, market
- Digitally savvy: uses digital and social media, demonstrates passion about emerging media &
- tech, Google Analytics & tools, ability to search and research topics, etc.
- Data driven thinking
- Works well in a team setting
- A proactive attitude. We're a team, but you'll need to be able to work independently too.
- Thrives in a fast-paced environment.
- Excellent verbal and written communication skills; strong presentation skills
- Exceptional organizational skills and detail-oriented