Customer Sales Representative
goeasy
- Pickering, ON
- Permanent
- Temps-plein
- Perform outbound or take inbound calls from customers to offer them pre-approved personal loans that match with their eneds
- Provide exemplary customer service and ensure that our customers are always receiving a superior customer experience during every interaction
- Identify upselling or cross-selling opportunities of our ancillary products
- Respond to customer questions and requests (through telephone, chat, and email)
- Identify the customers' needs and efficiently resolve inquiries
- Demonstrate comprehensive knowledge of our services
- At least a year experience working in customer service or sales
- Financial services background is an asset
- Excellent verbal and written communication skills
- Proven interpersonal and organizational skills
- Strong attention to detail
- Excellent problem-solving skills
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Full time availability to work in our Pickering, ON head office